Personal & Commercial Lines Customer Service Representative
Benefits:
Bonus based on performance
Company parties
Competitive salary
Opportunity for advancement
Paid time off
About this Agency: The Beacon Insurance Group is not just an office but we are family. We enjoy what we do! From team-building activities to casual celebrations, we make sure to have fun while achieving our goals.
Agency Mission, Vision, Values and Culture
We strive to always be the best we can be and help our customers to the best of our ability.
We always strive to provide our customers with the best coverage for the best price possible.
Job Description
The Personal & Commercial Lines CSR at Beacon Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.
Benefits/Perks
Competitive compensation
Generous PTO
IRA Match - 3% after first 90 days
Benefit golf tournaments
Staff Parties
Christmas Parde
Professional Development
Job Stability in a growing industry
Responsibilities
Client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.
Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.
Actively solicit increases in coverage or rounding out accounts at every service contact.
Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Qualifications
Hold the insurance license required by your state.
P&C Required
Notary: Preferred
Minimum of two years of personal and commercial lines insurance experience.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.