Personal & Commercial Lines Customer Service Representative

The Beacon Insurance Group

Personal & Commercial Lines Customer Service Representative

Greensboro, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Competitive salary

    Opportunity for advancement

    Paid time off

    About this Agency: The Beacon Insurance Group is not just an office but we are family. We enjoy what we do! From team-building activities to casual celebrations, we make sure to have fun while achieving our goals.

    Agency Mission, Vision, Values and Culture

    We strive to always be the best we can be and help our customers to the best of our ability.

    We always strive to provide our customers with the best coverage for the best price possible.

    Job Description

    The Personal & Commercial Lines CSR at Beacon Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities.

    Benefits/Perks

    Competitive compensation

    Generous PTO

    IRA Match - 3% after first 90 days

    Benefit golf tournaments

    Staff Parties

    Christmas Parde

    Professional Development

    Job Stability in a growing industry

    Responsibilities

    Client calls to review existing policies, revise liability limits, explore other coverage needs, evaluate replacement costs, round out accounts, and bind renewals.

    Confer with customers to provide detailed information about products and services, quote new business, process renewals and/or cancel accounts, take payments, and provide requested documentation.

    Actively solicit increases in coverage or rounding out accounts at every service contact.

    Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.

    Qualifications

    Hold the insurance license required by your state.

    P&C Required

    Notary: Preferred

    Minimum of two years of personal and commercial lines insurance experience.

    This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location and not to the Independent Insurance Agents of North Carolina.