Are you passionate about helping others and delivering excellent service? We’re looking for a Personal Lines Account Manager eager to make an impact. In this role, you will help grow and strengthen our client relationships. You’ll educate our clients about their insurance benefits, making sure they feel informed and secure. With us, you’ll have the chance to develop both professionally and personally.

Join us! Become an important part of a team that values your ideas and enthusiasm. Let's make a positive impact together!

Responsibilities:

Proactively engage with clients and conduct thorough account reviews

Identify and pursue opportunities for account rounding and generating referrals

Educate clients on the advantages of our services and actively re-engage lost high-quality customers

Support ongoing marketing initiatives and maintain strong client relationships

Qualifications:

Proven experience in outstanding customer service

Excellent communication, persuasion, and customer service skills

Ability to work independently with effective problem-solving capabilities

Positive attitude and proficiency in using technology to enhance service delivery

About Us: We're dedicated to integrity, customer care, and active community involvement. Our agency goes beyond just selling insurance—we build lasting relationships and empower our clients. It’s a place where you can really make a difference.

We are a local Erie agency that employs HawkSoft, our state-of-the-art agency management system. Visit our website to learn more.

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Health insurance

Dental insurance

Vision insurance

Opportunity for advancement

Paid time off

Parental leave

Profit sharing

Training & development

Flexible work from home options available.