Personal Lines Account Manager

Kingwood, TX (Hybrid)

$65K-$75K/yr

We are seeking a highly motivated and experienced Personal Lines Account Manager to join our team in Kingwood, TX. The ideal candidate will be responsible for managing and servicing a portfolio of middle market personal lines accounts, ensuring their insurance needs are met with the highest level of professionalism and care. This role requires a deep understanding of personal insurance products and the ability to build and maintain strong client relationships.

Key Responsibilities:

• Manage and service a portfolio of personal lines accounts, providing exceptional customer service and personalized insurance solutions.
• Conduct thorough risk assessments and develop tailored insurance programs to meet the unique needs of each client.
• Handle all aspects of account management, including policy renewals, endorsements, claims assistance, and coverage reviews.
• Build and maintain strong relationships with clients, underwriters, and other stakeholders to ensure client satisfaction and retention.
• Stay up-to-date with industry trends, market conditions, and regulatory changes to provide informed advice and recommendations to clients.
• Collaborate with internal teams to ensure seamless service delivery and address any client concerns or issues promptly.
• Participate in networking events and industry conferences to promote the agency and expand the client base.

Qualifications:

• Bachelor's degree in Business, Finance, or a related field preferred.
• Minimum of 5 years of experience in personal insurance account management.
• In-depth knowledge of personal insurance products, including homeowners, auto, umbrella, etc.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with clients and industry professionals.
• Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Proficiency in insurance management software and Microsoft Office Suite.
• Active Property and Casualty Insurance License required.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with employer match.
• Paid time off and holidays.
• Professional development opportunities and continuing education support.