Personal Lines Customer Service Representative - Independent Insurance Agency - Base Salary to 75k/year - Croton-on-Hudson, NY

• Our client is a well-established independent insurance agency renowned for its commitment to white-glove customer service and a culture that prioritizes employee satisfaction. The agency boasts state-of-the-art offices and a dynamic, fast-paced team environment. This is an exciting opportunity to join a forward-thinking team dedicated to excellence.

Responsibilities:

• Manage insurance policies for individual clients, ensuring that policies are accurate, up-to-date, and meet the client's needs including issuing new policies, renewing existing ones, and adjusting as needed.
• Provide customers with quotes and assist them to make informed decisions. Including cross selling of insurance products.
• Work closely with insurance agents, underwriters, and other team members to provide comprehensive support to clients.
• Provide support to customers with billings and payment processing inquiries.

Qualifications:

• 2+ years of insurance industry experience with personal or commercial lines.
• Property & Casualty (P&C) licensed.
• Proficient with AMS360 and Microsoft Office Suite.
• Knowledge of insurance carrier guidelines, coverages, and terminology.
• Ability to work effectively in an office setting.

Compensation:

• Base pay up to 75k/year plus bonus potential.
• Medical, dental, vision, and 401k.
• Modern work environment includes vari-uplifting desks, dual monitors, and modern office setting.