Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Training & development

Job Title: Personal Lines Sales Specialist Location: The Crissen Agency - Shelter Insurance Reports to: Sales Manager/Agency Owner

Job Summary: The Personal Lines Sales Specialist is a results-driven professional responsible for driving the growth of personal lines insurance products, including auto, home, and life insurance. This role focuses on aggressive sales initiatives, leveraging innovative strategies, and building strong client relationships. The ideal candidate will emphasize client-centric approaches and community engagement to achieve outstanding sales performance.

Key Responsibilities:

Sales and Business Development:

Develop and implement proactive sales strategies to meet and exceed sales targets for personal lines insurance products.

Identify and pursue new business opportunities through networking, referrals, and lead-generation activities.

Conduct market research to stay informed about industry trends, competitive landscape, and client needs.

Client Relationship Management:

Build and maintain strong, long-lasting client relationships by providing personalized insurance solutions.

Conduct comprehensive insurance needs assessments for clients and recommend appropriate coverage options.

Regularly review clients’ insurance portfolios to ensure their coverage remains adequate and up-to-date.

Customer Service Excellence:

Provide exceptional customer service by promptly addressing client inquiries, concerns, and claims.

Educate clients on the benefits of various personal lines insurance products and assist them in making informed decisions.

Ensure a high level of client satisfaction and retention through continuous follow-up and engagement.

Community Engagement and Networking:

Actively participate in community events, local business networks, and professional associations to enhance the agency’s visibility and reputation.

Develop and nurture relationships with the community, such as real estate agents, mortgage brokers, and other referral sources.

Represent the agency at industry events, trade shows, and client meetings.

Collaboration and Teamwork:

Work closely with the sales team and other departments to ensure a seamless client experience.

Share market insights and sales strategies with team members to support collective growth goals.

Participate in regular sales meetings, training sessions, and professional development activities.

Data-Driven Decision Making:

Utilize software and other sales tools to track and analyze sales activities, client interactions, and performance metrics.

Prepare regular sales reports and forecasts for management review.

Continuously refine sales strategies based on data insights and client feedback.

Qualifications:

Willing to obtain or actively hold a Personal Lines insurance license prior to employment.

Experience in developing and executing aggressive sales strategies and initiatives.

Familiarity with Agents First’s strategies and initiatives is a plus.

Key Performance Indicators (KPIs)

Number of new policies sold

Client acquisition and retention rates

Sales revenue growth

Client satisfaction scores

Conversion rate from leads to sales

Engagement in community and referral activities

Compensation and Benefits:

Competitive base salary with performance-based incentives (Hourly plus Commission).

Opportunities for professional development and career advancement.

Supportive and dynamic work environment that fosters growth and success.

Working Conditions:

Full-time position, typically Monday to Friday with occasional evenings or weekends as needed

Travel may be required for client meetings, community events, and industry conferences.

About The Crissen Agency - Shelter Insurance

At The Crissen Agency, we are dedicated to providing our clients with exceptional service and comprehensive insurance solutions. Our team of professionals is committed to excellence, innovation, and community engagement. Join our dynamic team and contribute to our mission of delivering outstanding results through proactive and client-focused sales strategies.