Description

The Training Manager leads a team of Personal Trainers focused on aiding clients and members achieve their fitness goals. The Training Manager is responsible for communicating and upholding company standards and leading their team by example. Working with the club Training Director, the Training Manager builds and develops a strong team of Personal Trainers while continuing to provide training service to their own clientele.

Requirements

Essential Responsibilities

Maintain a Department of 8 – 10 personal trainers

Ensure all Personal Trainers are meeting company minimum standards ($3,000 in PT Revenue, 50 Sessions Serviced)

Ensure proper Smart Start Show percentage of 90% or greater

Ensure proper Smart Start Enrollment percentage of 30% or greater

Staff Productivity and Management

Hire develop and manage performance of qualified Personal Trainers

Train & develop staff as needed regarding fitness and supplementation presentations, emphasizing the impact of these on membership retention

Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation and guidance toward achieving individual and company goals.

Manage the Personal Trainer schedule including staying within budgeted non-session hours

Mediates club employee relations matters for all club fitness employees

Sessions Serviced and Trainer Development

Execute on the skills and expectations of a high performing personal trainer

Coach and Develop personal trainers on sessions serviced and program design during personal training sessions.

Demonstrate proper client folder expectations and documentation of sessions.

Ensure that all Personal Trainers are delivering high quality programs to their clients

Develop weekly work schedules for fitness staff.

Ensure that staff properly records their Time & Labor

Ensure that staff comply with Time and Labor guidelines and manage overtime in accordance with company guidelines.

Provide member service and support related to fitness servicing issues.

Assist members and encourage their involvement in fitness services.

Regularly train staff on industry updates and teach Personal Trainers to be continually successful and ensure that all clients are trained professionally

Requirements

High School Diploma or GED required

Bachelor’s Degree preferred

Current Cardiopulmonary Resuscitation Certification (CPR)

Ability to work in club office; move about club floors and rooms; review, revise, create club paperwork; communicate with employees, members, and the public

Regularly required to demonstrate or explain proper physical fitness activities, techniques and procedures. Regularly required to lift up to 50 pounds

Must be able to travel by car and airplane up to 5% of the time