Benefits:
403(b)
Flexible schedule
Health insurance
Paid time off
Training & development
Position Posting: Personnel Administrator
Location: TEAM IL Office Location; Remote Work Hybrid Possible
Type of Role: Full-time; Hourly/Non-exempt
About TEAM: TEAM - The Evangelical Alliance Mission is a global Christian ministry organization founded in 1890 that partners with churches to equip and send global workers who make disciples of Jesus Christ among the nations. TEAM is both an equal opportunity employer and a faith-based religious organization. For this reason, TEAM hires only candidates who wholeheartedly and without reservation agree with and live according to TEAM’s Statement of Faith. TEAM staff thoroughly embrace the purpose, vision, beliefs, and values of TEAM.
About the Role:
The Personnel Administrator is part of the Personnel Group that serves TEAM’s personnel by handling administrative tasks, finding solutions to the needs of TEAM’s global workforce, and maintaining TEAM’s database with current information. The Personnel Administrator is the first level of contact and the go-to person for many of our global workers. This job requires cross-cultural understanding, sensitivity, compassion, and confidentiality, including a thorough grasp of office functions. While on-site work is a requirement for this role, a hybrid work schedule may be possible.
Key Responsibilities include but are not limited to:
Facilitates communication between the TEAM’s global workforce and various administrative functions; including assisting with red zone (sensitive) communication in certain situations
Maintain the data that relates to the coming and going of our global workers, including reports, ministry transitions, and a plethora of other facts that are captured in TEAM’s databases
Administratively assist throughout home assignment and transitions lifecycles
As Personnel Director requests, manage specific tasks/projects for the Personnel Group or other staff groups
Manage various e-mail, phone, postal mailing, and other communication tasks with global workers, office staff, church or public inquirers, etc.
Process global worker mail received at the office at least once a week
Process and mail donor relations checks on behalf of the Donor Relations Department at least once a week
Receive, distribute, and archive prayer/newsletters from global workers
Serve global workers by facilitating the creation of official TEAM documents for residency or visa application situations, apply for Totalization certificates (social security), and process other document requests as needed
Initiate user logins, electronic document signatures, and official employee document archival
Facilitate the organization and maintenance of global worker partnership agreement document information
Participate in Personnel Groups meetings, TEAM all-staff meetings, as well as other necessary meetings to understand and accomplish administrative tasks
Run necessary Personnel Group errands as needed
Be a contributing member of the Personnel Group in a variety of tasks and activities
Assist as needed in hosting global workers who visit the office by facilitating communication and organizing visit
Qualifications of the Role:
Spiritually mature with a growing relationship with Jesus Christ
A team player with a positive attitude, passionate about serving God and others
Effective verbal and written communication skills; able to adapt communication style to suit different audiences. English proficiency is required
Have necessary reading skills to proofread and edit written material
Able to work with sensitive information and learn secure communication methods
Detail-oriented with attention to accuracy; able to follow and develop process steps
Be a learner and willing to participate in appropriate training and growth opportunities
Excellent computer skills and proficiency with technology, ability to troubleshoot technical difficulties as they arise; experience working with spreadsheets, word processing, and office software including Adobe and Microsoft products
Experience with CRM tools (Salesforce) and database entry is a plus
Dependable, confident, professional, and mature; great interpersonal skills; empathetic
Highly flexible with the ability to participate in both collaborative and independent work
Experience in the customer relations field preferred
Excellent time management skills; able to handle daily routine tasks
Familiarity with and commitment to missions and mission activities
Two years of post-high school training or related work experience preferred
Disclaimer: The information in this document indicates the general nature and level of work to be performed. It is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this position. An employee may be required to perform other assignments not listed here.