Job Description
Company Description:
The company is a specialty nuclear pharmacy business that operates a network of pharmacies in the secondary markets that distribute compounded isotopes to hospitals, clinics and medical facilities across the United States. Through the years, the company has developed into the fastest growing independently owned radiopharmacy network in the industry.
About the Role:
The Customer Service Associate (CSA) / Driver will play an essential role in delivering nuclear pharmacy products and services to and from the company's clients consisting of hospitals, physician's offices, community medical centers and other hospital and medical facilities.
Responsibilities and Duties:
Ensures the timely delivery of nuclear pharmacy products to predetermined customers on specific routes while meeting internal schedule and quality standards. Follow map/directions to locate delivery locations efficiently.
Unloads products as per client specifications while providing excellent customer service.
Acts as a customer service liaison for the company, including treating all internal and external customers with respect, listening to and assisting in resolving customer complaints. Informs management of complaints or requests in a timely manner.
Accepts returns from clients where applicable. Breaks down delivery cases, disposes of radioactive materials and sanitizes lead pigs.
Completes appropriate paperwork for deliveries and returns.
Maintains the cleanliness and appearance of the inside and outside of delivery vehicles and facility. Assists with the stocking of products and supplies throughout Facility as well as tracking inventory. Notifies Pharmacy Manager when products or supplies are low, need to be re-ordered or replaced.
Performs routine safety checks on vehicles and pre-trip vehicle inspections according to company guidelines. Immediately reports all vehicle maintenance issues or malfunctions to Pharmacy Manager.
Follows Standard Operating Procedures while safely carrying out the responsibilities of position. Complies with all company safety standards, and all federal, state and local laws.
Obtains required DOT training and certification.
Performs other related duties as assigned by Pharmacy Manager.
Minimum Job Requirements:
High school diploma or equivalent with valid MO driver's license required.
Must have and maintain clean driving record.
Must have ability to efficiently plan routes and exhibit proper driving etiquette.
Must have the ability to drive in all types of weather and road conditions safely.
Ability to work a variety of schedules including early mornings, days, nights, holidays, weekends, overtime, and on-call as needed.
Must possess excellent critical-thinking, interpersonal communication and customer service skills. As well as good judgement and self-discipline.
Prior driving, delivery and/or customer service experience preferred.
Must successfully pass comprehensive background check, reference reviews, and drug screening.
May be required to pass physical fitness (assessment of strength, endurance and stamina) to evaluate physical ability to perform regular duties of the job.
We offer a competitive compensation package and superior benefits. Come join our winning team and begin a fulfilling career with us by applying today.
We are an Equal Opportunity Employer.
We are only accepting electronic submissions; please no phone calls.
Job Type: Full-time
Pay: $13.50 per hour
Benefits:
Schedule:
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Work Location: One location