Job Description

The Pharmacy Technician Fulfillment is responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.

Job Responsibilities

• Develops and maintains proficiency in all medication dispensing areas and workstations
• May assist with department training and new hire support.
• Prepares bulk medication for loading into automated dispensing system.
• Performs manual packing duties including, but not limited to, packing and shipping, completing orders, verifying accuracy based on conformance to quality standards/specifications and preparing packages for mail.
• Affixes labels to the appropriate containers.
• Conducts cycle counts and put away.
• Resolves order delay reporting as well as upgrade, expedite and cancels orders.
• May also be responsible for stocking non-pharmaceutical products.
• Other responsibilities as judgement or necessity dictate.
• Must obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.

Qualifications

Basic Qualifications

• High school diploma from an accredited school or equivalent GED
• Current Pharmacy Technician license/registration without restrictions in good standing with State Board of Pharmacy if required in the State in which the position is located
• Must be fluent in reading, writing, and speaking English.
• Basic knowledge of and skills using MS Windows, MS Office Suite and/or other similar operating/software programs
• Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction
• Good verbal and written communication and interpersonal skills with the ability to communication in a diplomatic and confidential manner
• Ability to lift up to 50 lbs. (pounds) in a repetitive motion, with or without accommodations

Preferred Qualifications

• At least 1 year of work experience in healthcare, specialty pharmacy, fulfillment and/or call center setting
• PTCB Certification.

Additional Information

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.