WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States, Europe and Asia. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.

About This Role

As the Client Development Specialist, you will take a lead role in supporting the Intellectual Property and IP Litigation Client Development Manager and team on a wide variety of initiatives in support of revenue-generating and general marketing and visibility opportunities for these practice areas. Specific areas of focus will include but are not limited to pitch and RFP support, coordination of sponsorships and events, legal directory work, research, content management, marketing communications and collateral development, events, and other business development activities.

The Client Development Specialist is responsible for developing a strong understanding of the services provided by the IP Department and IP Litigation Practice and of the clients and industries these groups operate within; will contribute to the needs of the broader Client Development Department’s initiatives and key projects as needed.

What You Will Be Doing

• Supports the preparation of sophisticated, thoughtful and persuasive pitches and contributes to RFP responses by drafting content, coordinating administrative elements, and reviewing substantive content for quality assurance and consistency. At times, may lead responses to particular IP and IP litigation pitches.
• With oversight from the Client Development Manager and in collaboration with the firm’s operations team, supports and, where required, leads the planning and execution of firm events, including seminars, webinars, client entertainment and receptions.
• Plays lead role in the drafting, coordination, review, submission and documentation of the firm’s IP-related legal directory submissions ( Chambers USA, Legal 500 etc.) and those that apply to key industries in which the group operations. __ Prepares lawyers for and oversees the scheduling of related interviews with legal directory researchers.
• Conducts quick-turn research using select databases (Docket Navigator, Lex Machina), and collaborates with library and research services team on fulfilling in-depth research and competitive intelligence analyses about companies, industries, markets, and competitors; helps to develop insights and communicates applicable information to lawyers.
• Responsible for maintaining Intellectual Property Department and Intellectual Property Litigation Practice experience and content in the firm’s content management database (Foundation).
• Acts in conjunction with other Client Development service areas to support marketing communications-related activities.
• Performs special projects as requested by Client Development leadership team, including for example, activities related to onboarding lateral partners and client feedback sessions.
• Displays integrity, quality service and a “can do” attitude to internal members/departments of the firm as well as external clients and vendors via email and written correspondence, over the telephone and in-person.

Required Skills

What You Will Bring/Your Qualifications

• Excellent written and oral communication skills.
• Keen attention to detail and quality.
• Strong time management skills to organize and prioritize workload and meet deadlines.
• Experience in a dynamic environment with ability to efficiently manage time and prioritize workload under strict and quickly evolving deadlines.
• Collegial team player with an interest in continuous improvement and growth, and a willingness to collaborate and lend support where needed.
• Ability to work independently and take initiative.

Education

• BA/BS Required

Experience

• Three to six years' experience in a professional services environment, preferably with a law firm. Experience in a marketing or client development role is required.

For additional information about our benefits, please click here.

Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodations for qualified individuals with disabilities and otherwise as required by applicable law.

For more information about Equal Employment Opportunity, please click here.

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Required Experience

To perform the job successfully, an individual should demonstrate the following competencies:

• Business Expertise- Good understanding of how the team integrates with others in accomplishing the objectives of the department.
• Problem Solving- Uses judgment based on practice and precedence.
• Nature of Impact- Small, but direct impact through the quality of the tasks/service provided by the individual.
• Area of Impact- Primarily on closely related departments.
• Interpersonal Skills- Developed communication skills to exchange complex information.
• Leadership- No supervisory responsibility, but the job provides on-the-job training/support to new team members.
• Functional Knowledge- Good understanding of concepts and procedures within own discipline and basic knowledge of these elements in other disciplines.
• Project Management- Project/program team member. **
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