Job Description

PINK CALLERS, LLC IS NOW HIRING AMAZING CUSTOMER SERVICE ROCKSTARS!

Do you LOVE being able to work from home, while still being part of a team?

Do you LOVE to see your good work come to life in the world?

Do you LOVE to implement?

Do you THRIVE on getting things executed?

Do you GEEK OUT on systems and processes for streamlining tasks?

Do you LOVE a FAST PACED environment where you can get LOTS done at once?

Are you looking for a meaningful CAREER, not just another job?

If your head is currently nodding YES to these, then this may be the career opportunity you've been searching for!

Please read the entire post as there is important information on how to apply.

THE MOST INNOVATIVE CUSTOMER SERVICE CONCEPT IS PLEASED TO OFFER:

• Pay starting at $10/hour moving up to $13-$15/hour
• Unmatched Company Culture
• Paid Major Holidays
• Structured Training and Growth Opportunities

WE WANT YOU TO APPLY ONLY IF YOU ARE WILLING TO WORK FOR A TRANSPARENT, COMPREHENSIVE AND PROACTIVE COMPANY AND BELIEVE IN THE FOLLOWING CORE VALUES:

• P – Professional - we bring it to all we do
• I – Impact - what we do improves lives
• N – Nimble – we work with speed and agility
• K – Kindness – we treat everybody with kindness and respect

WE ARE BUILDING A COMPANY TO STAND THE TEST OF TIME - AND WE WANT FORWARD THINKING TEAM MEMBERS

WE DO NOT WANT YOU IF YOU:

• Have a victim mentality
• Are afraid of doing hard things and pushing yourself
• Are not teachable and coachable
• Don’t like solving problems and finding solutions

IN THIS EXCITING ROLE, YOU’LL BE EXPECTED TO:

• Be PASSIONATE about customer service and making people happy
• Possess great organizational and people skills
• Thrive in a fast-paced, high energy work environment
• Communicate and work well with teammates and clients
• Lead others by utilizing critical thinking and teamwork
• Have goals and ambitions to be someone to look up to

DUTIES ASSOCIATED WITH THIS POSITION INCLUDE:

• Answer all incoming business phone calls, create and send custom quotes
• Organize and schedule proposal appointments
• Write and respond to email, correspondence between clients and their customers
• Organize and schedule work orders with appropriate crews
• Develop and maintain client’s online database
• Provide general support and manage expectations of customers
• Act as the point of contact for internal clients and external customers
• Seek better ways to support your clients by sharing best practices from team members

TECHNICAL REQUIREMENTS:

Desktop or Laptop / PC or Macintosh with webcam (Tablets, Winbooks, Smart devices, Windows Mini PCs, Chromebook, & Android systems are NOT compatible)

Operation system – Windows 10 or MAC Os Catalina

All peripherals must be wired (Wireless Keyboard, Mouse, or Headset are NOT allowed)

• Anti-Virus – Windows Defender if PC

For Windows/MAC Systems:

RAM – Required 4 GB for Windows 10

Processor Speed – Dual Core 2 Ghz or better

Free Space – 20 GB

1 available USB port

INTERNET:

Internet speed – download speed minimum of 100 MB; upload speed minimum of 10 MB

ISP must be highly stable with no packet loss and latency over 100ms

DSL or Broadband Required – (WiFi, WiMax, Satellite, dial-up, and/or Hotspots are NOT allowed)

Home Router with wired link to PC/MAC

Pink Callers requires Internet not be used for non-work related purpose during working hours; including media streaming, ripping, gaming, or other web usage by other members of household that may negatively impact your networks performance.

Want to know more? Watch this video!

Requirements:

Must call into our Hiring Line at (877) 693-7754and let us know why you would be a good fit for our remote team.

FOR PRIORITY CONSIDERATION:

**Create and add 1 minute video of yourself that shows us why you would be a good fit for our remote team. Please add the link to it via YouTube or Vimeo **

• Your video should include:

1. An introduction of yourself - tell us something that is not on your resume
2. Why we should consider you for this position - why would you make a great "rockstar"?
3. Tell us who you are - what are you passionate about?
4. Why should we move you to the front of the line?

Company Description

Pink Callers is a unique administrative support solution that assigns customer service rockstars to support home service businesses remotely. Pink Callers manages all incoming calls, emails and chats to your business, inputs all information into your business CRM and schedules both sales appointments and accepted crew work. Pink Callers mission is to provide work at home opportunities in the admin support space for parents, caregivers and work at home professionals.