Job Description

Our client, based in Compton, CA, is looking to hire a IT Support Specialist.

I have attached below a detailed job description for your review.

If you are not interested in this position, but can refer to me a viable candidate that I place with my client for atleast 90 days, I will pay you a REFERRAL FEE of $1,500.

If you have the required experience and interest, please email me a current resume, along with your responses to the following questions:

*** How much experience in years do you have with IT Support?

*** How much experience in years do you have working in a retail or wholesale environment?

*** How much experience in years do you have with ERP systems?

*** How much experience in years do you have with AT&T Office@Hand?

*** Do you have a car?

*** Do you hold a Bachelors’ degree in computer science, information technology or a related field?

*** What is your visa status?

*** What is your desired salary?

*** Why are you looking for a new position?

*** Where do you currently reside (city, state)?

*** Can you work in Compton, CA?

Thank you!

Steven Edelman

Pivotal Solutions, Inc.

516-472-0749

www.pivotal-solutions.net

JOB RESPONSIBILITIES:

• Provide day to day support to 35 employees in house via telephone, email and/or face to face contact over three locations and travel between worksites as needed.
• Install, troubleshoot, maintain, upgrade and repair hardware and software.
• Maintain hardware and software inventory.
• Set up computers for new employees.
• Oversee the daily performance of computer systems.
• Set up, backup and maintain networks and files.
• Establish network users.
• Maintain and troubleshoot Microsoft Dynamics Navision (NAV) ERP system.
• Maintain and troubleshoot internet connectivity issues.
• Administration and maintenance of phone systems via AT&T Office@Hand.
• Maintain security cameras and backup cameras as needed.
• Manage company website and update as needed.
• Maintain inventory for all IT assets.
• Support other departments by providing various reports.
• Perform necessary housekeeping duties to maintain a clean, safe and organized working environment.
• Perform other related duties as assigned or requested.

QUALIFICATIONS:

• Bachelors’ degree in computer science, information technology or a related field.
• 2+ years of relevant experience in a retail or wholesale environment.
• Ability to travel between worksites. Mileage will be reimbursed using the IRS standard mileage rate.
• 2+ years of experience with ERP systems.
• 1+ years of experience with AT&T Office@Hand.

SKILLS:

• Ability to take initiative and problem solve.
• Excellent verbal and written communication skills.
• Ability to present oneself as well as the company in a professional manner.
• Proficient in the use of Microsoft Office (excel, word) and Microsoft Dynamics Navision (NAV) or similar software.
• Excellent attention to detail.
• Strong interpersonal skills and customer service skills required.
• Strong work ethic and team player mentality.

Company Description

Growing organization.