At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, and we’re grateful for the amazing Planet Fitness team that supports our 2,000+ clubs and millions of members every day.

Our Planet Fitness team is comprised of dynamic, dedicated and talented individuals who represent our values of integrity, transparency, passion, respect, and excellence (while having fun!) in everything they do.

Joining the PF family means being part of a company that cares about bettering the health and wellbeing of our communities. It means being a part of a supportive, engaging workforce with an inclusive culture that values diversity and creates an environment where everyone can feel they belong. It means encouraging professional growth and development. It means making true, lasting connections with your co-workers with celebrations, team building activities and engaging corporate events! It means creating a positive impact in our local communities through our Judgement Free Generation® philanthropic initiative. It means being part of a brand that you can be proud of!

For the past 25 years, we’ve helped millions of people in their fitness journey and revolutionized the industry along the way. And we’re just getting started! The PF Headquarters Corporate Operations Team is searching for a Regional Manager, Field Corporate Operations to oversee the Delaware region.

The Regional Manager, Field Corporate Operations is a multi-unit role that leads a region of up to 8 clubs through driving the culture and living the values of Planet Fitness. Key tactical responsibilities include driving revenue and profitability, flawlessly executing brand standards, developing talent, and promoting an exceptional member experience through dynamic and inspirational leadership.

About the Role:

The People

Develop and execute a workforce plan that supports an exceptional member experience. Work closely with the CM, HR and their leader to ensure clubs are consistently staffed on all shifts.

Grow the team’s skills, knowledge, and abilities through targeted training programs.

Execute a comprehensive talent management program that includes the identification of key talent, succession planning and structured development plans that support career growth.

Promote a high-performance culture through consistent mentoring and coaching of team members and managers. Find opportunities to recognize and reward great work.

Engage team members on club visits and identify ways to motivate and inspire their best work.

Ensure that leaders can manage conflict in a timely, respectful, and fair manner.

The Business

Drive consistent results, club to club, using key performance indicators as a tool to optimize financial performance and profitability. Identify key wins and opportunities and present game plans at monthly business review sessions.

Execute the regional marketing plan including local marketing efforts.

Lead the opening of new/renovated/relocated corporate locations. This includes pre-sale, staffing, training, and facilities management. Oversee capital expenses.

Drive operational excellence through consistent club surveys and coaching to ensure clubs are meeting Planet Fitness standards for safety, service, and cleanliness.

Demonstrate +1% customer service by resolving member services complaints in a timely manner.

The Leader

Prioritize and plan work through a transparent posting of a quarterly calendar that is inclusive of in club visits and executing weekly, monthly, and quarterly routines.

Build a cross functional network of resources to best support the needs of the field.

Adapt communication method and style to all levels within the organization and to members.

Take the initiative. Able to lead an organization through change initiatives.

Invest in your self-development through a structured development plan.

Lead through the lens of the Planet Fitness core values: Integrity, Transparency, Passion, Respect, Excellence, While Having Fun.

About You:

3-5 years of multi-unit experience preferred from a business with customer focus.

Ability to prioritize multiple demands supported with strong time management skills.

Responsible for managing a P&L; using key levers to drive revenue and reduce expenses.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and comfortable with the ability to learn new systems in quickly.

Bachelor’s Degree preferred.

Ability to travel approximately 100% of the time.

More Reasons to Join Planet Fitness:

Competitive salaries and comprehensive benefits package

Employee Stock Purchase Program

Childcare allowance

Generous vacation/holiday pay

Volunteer days off

Free Black card and amazing exercise incentives

Company-sponsored social events