Plumbing Service Manager

Benjamin Franklin Plumbing of Redmond, WA

Plumbing Service Manager

Redmond, WA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    The Plumbing Service Manager leads our residential/light commercial plumbing team. This manager ideally has a PL01 plumbing license but a PL02 license would be considered. The Service Manager routinely works directly to dispatch personnel and works with Plumbers to ensure total customer satisfaction while meeting company goals and objectives. The Plumbing Service Manager often communicates directly with customers, contractors, vendors and suppliers and ensures quality work done on time. The Plumbing Service Manager will also perform residential and light commercial plumbing services himself or herself until the team grows sufficiently.

    COMPENSATION $120,000 to $160,000 per year plus performance bonus

    PRINCIPLE RESPONSIBILITIES/DUTIES The Plumbing Service Manager directs daily operations by successfully performing tasks, duties and responsibilities such as but not limited too:

    Maintains the Service Technicians daily schedules and dispatching the technicians to ensure that personnel are being scheduled properly by skill level, efficiency and training requirements

    Schedules, directs and provides technical support for plumbers to meet all customers’ expectations

    Participates in the recruitment, interviews, hiring and training of new team members

    Performs Plumbing work himself or herself or with other various team members as demand dictates

    Occasionally reviews the work of plumbers, ensuring quality & safety standard are met and exceeded

    Is responsible for maintaining the company training program that ensures all team members are properly trained on safety procedures

    When required ensures that all required parts are ordered so that jobs are started and completed on time

    ABOUT US

    Benjamin Franklin Plumbing of Redmond is a locally owned and operated company, proudly serving the Redmond, Woodinville, Kirkland, & Sammamish, Washington area. While it operates under the name of one of the most respected plumbing companies in the world, it is independently owned and committed to providing neighborly service to its customers.

    The company offers a range of plumbing services, including:

    Emergency plumbing services

    Drain cleaning, maintenance, and repair

    Water heater installation, maintenance, and repair

    Leak detection

    Water and sewer line repair and replacement

    Piping and ripping

    Water treatment

    General plumbing fixture installation, maintenance, and repair

    Benjamin Franklin Plumbing of Redmond is recognized for its commitment to customer satisfaction, offering a 100% satisfaction guarantee and 24/7 emergency plumbing services without after-hour fees, even during weekends or holidays. They also adhere to the highest industry standards and comply with all local, state, and national building codes. Their plumbers are background-checked and drug-screened to ensure quality service.

    About Benjamin Franklin Plumbing® of Redmond

    Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.