Pool Front Desk Attendant

Fitness Formula Clubs (FFC)

Pool Front Desk Attendant

Chicago, IL
Part Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Training & development

    Vision insurance

    Wellness resources

    We are looking to hire a seasonal employee for our Sandburg Pool Front Desk Attendant position through September.

    Position: Pool Front Desk Attendant

    Job Type: Part-time/Seasonal

    Location: Sandburg Pools (Managed by FFC Old Town)

    Compensation: $16.20 per hour

    Essential Duties and Responsibilities:

    Check in and greet members by name and always with a smile

    Track all membership inquiries made in person and over the phone utilizing tracking form provided by Pool Manager

    Assist Pool Manager in checking and maintaining pool chemical levels and temperature and recording all test results in chemical log

    Know and follow procedures as described in the appropriate procedures manual

    Enforce all pool rules including usage restrictions for limited use passes

    Answer all questions for members and guests in accordance with pool procedures

    Be aware of information sheets on various activities

    Responsible for control of cash handled at the register

    Answer phone promptly and direct calls accordingly in a professional manner

    Keep front desk area clean, neat and organized

    Maintain an accurate cash drawer and balance cash register at the close of each shift

    Attend all required department and club staff meetings

    Provide additional support the Customer Service Manager as needed

    Responsible for opening, closing and shift specific cleaning tasks in locker rooms, bathrooms and on pool deck

    Responsible for reporting any maintenance issue to Pool Manager and Sandburg facility maintenance upon identification of issue

    Responsible as directed by Pool Managers and Head Guards to assist as needed with shift reporting

    Responsible for being aware and attentive to team mates and patrons at all times. Cell phone or reading material is prohibited for use on shift

    Qualifications:

    Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)

    Excellent interpersonal and communication skills

    Energetic and enthusiastic personality

    Passionate about the health and fitness industry

    Ability to multi-task, demonstrate initiative and strong work ethic

    American Red Cross CPR Certification (or equivalent)

    American Red Cross First Aid Certification (or equivalent)