Benefits:
Dental insurance
Employee discounts
Training & development
Vision insurance
Wellness resources
We are looking to hire a seasonal employee for our Sandburg Pool Front Desk Attendant position through September.
Position: Pool Front Desk Attendant
Job Type: Part-time/Seasonal
Location: Sandburg Pools (Managed by FFC Old Town)
Compensation: $16.20 per hour
Essential Duties and Responsibilities:
Check in and greet members by name and always with a smile
Track all membership inquiries made in person and over the phone utilizing tracking form provided by Pool Manager
Assist Pool Manager in checking and maintaining pool chemical levels and temperature and recording all test results in chemical log
Know and follow procedures as described in the appropriate procedures manual
Enforce all pool rules including usage restrictions for limited use passes
Answer all questions for members and guests in accordance with pool procedures
Be aware of information sheets on various activities
Responsible for control of cash handled at the register
Answer phone promptly and direct calls accordingly in a professional manner
Keep front desk area clean, neat and organized
Maintain an accurate cash drawer and balance cash register at the close of each shift
Attend all required department and club staff meetings
Provide additional support the Customer Service Manager as needed
Responsible for opening, closing and shift specific cleaning tasks in locker rooms, bathrooms and on pool deck
Responsible for reporting any maintenance issue to Pool Manager and Sandburg facility maintenance upon identification of issue
Responsible as directed by Pool Managers and Head Guards to assist as needed with shift reporting
Responsible for being aware and attentive to team mates and patrons at all times. Cell phone or reading material is prohibited for use on shift
Qualifications:
Six (6) months to one (1) year of previous customer service, hospitality, retail (or related industry)
Excellent interpersonal and communication skills
Energetic and enthusiastic personality
Passionate about the health and fitness industry
Ability to multi-task, demonstrate initiative and strong work ethic
American Red Cross CPR Certification (or equivalent)
American Red Cross First Aid Certification (or equivalent)