Benefits:

Dental insurance

Employee discounts

Health insurance

JOB DUTIES AND ESSENTIAL FUNCTIONS:

· Diagnose Issues: Inspect returned pneumatic and cordless nailers and staplers to accurately identify problems and determine the necessary repairs.

· Repair Tools: Perform repairs on a variety of pneumatic and cordless nailers and staplers, ensuring all tools meet safety and performance standards.

· Warranty Repair: Perform repairs on a variety of pneumatic and cordless nailers and staplers under warranty.

· Testing: Test tools after repair to ensure they are functioning properly and safely before returning them to the customer.

· Record Keeping: Maintain accurate records of all repairs and services performed, including non-conformances and product reliability issues.

· Team Interaction: Communicate with engineer team on product related issues

· Miscellaneous: Maintain a safe and clean work environment. Consistently maintain good work attendance and productive work ethic. Perform other duties that may be required based on business needs.

REPORTS TO:

· Product Manager

SUPERVISORY RESPONSIBILITIES:

· None

REQUIRED SKILLS:

· Excellent verbal and written communication skills.

· Ability to work under time pressure for task completion.

· Ability prioritize work activities to achieve desired goals.

· Strong attention to detail.

· Quick to learn in ambiguous circumstances.

· Ability to work both independently and as part of a team.

REQUIRED EXPERIENCE:

· 1-2 years of power tools repair experience

· High School Diploma or equivalent.

· Fluent in Spanish

PREFERRED EXPERIENCE:

· 2 years of Power Tools Repair Experience.

· Bachelor’s Degree in related field of study.