Job Description

JOB SUMMARY

We are currently seeking a reliable Dispatcher who will serve as the first point of contact and communication for incoming calls. You will be responsible for receiving requests, transmitting messages, and tracking vehicles during their routes. The information you share must be clear and easily understood to ensure drivers know where they are going and what to expect when they arrive. The ability to multi-task is essential, and you must be able to take appropriate action with little supervision.

DUTIES AND RESPONSIBILITIES

• Receive and record information for all calls
• Address problems and make requests by communicating with the necessary parties or providing solutions
• Receive calls about deliveries and dispatch orders for products
• Multitask and prioritize calls according to their urgency
• Monitor delivery progress and assure timely assistance
• Providing drivers with vital information about orders, traffic, obstacles, and requirements

REQUIREMENTS AND QUALIFICATIONS

• Must work onsite
• High school diploma or equivalent
• 1+ years of experience as a dispatcher or similar position
• Rapid and accurate typing with experience in data entry
• Outstanding organizational skills and multitasking abilities
• Active listener with exceptional communication skills
• Able to work under pressure

HOURLY RATE IS BASED ON EXPERIENCE

Company Description

Power's 24-Hour Towing Service, Inc is located in Hillside, Illinois. For expert towing and roadside assistance, day or night, trust Power's 24-Hour Towing Service. Since 1963, we've provided local and long-distance service with a typical response time of 30 minutes or less. We provide reliable and prompt towing and recovery service with our wreckers for light and heavy-duty trucks. Whether you need a tire changed or you're locked out, you can depend on our experts for roadside assistance. Contact us today. See less