Pre Arrival Experience Curator

Hotel Jerome

Pre Arrival Experience Curator

Aspen, CO
Full Time
Paid
  • Responsibilities

    Job Description

    Embark on a creative adventure as a Pre Arrival Experience Curator, where your passion for travel and meticulous planning will shape unforgettable journeys for our guests. With your keen understanding of local excursions and a flair for crafting seamless experiences, you'll be the architect of personalized itineraries that turn travel dreams into extraordinary realities.

    • Collaborate with guests to understand their visit preferences, interests, and budgets, tailoring itineraries to meet their unique expectations.
    • Stay informed about various local destinations, including cultural, historical, and recreational aspects, to design well-informed and captivating itineraries.
    • Coordinate transportation, accommodations, activities, and other travel logistics to create comprehensive and seamless itineraries.
    • Develop and manage guests' travel budgets, providing options and ensuring alignment with clients' preferences.
    • Create detailed and visually appealing itineraries, including relevant information such as reservations, contact details, and essential travel documents, while maintaining clear and effective communication with clients.
  • Qualifications

    Qualifications

    • Minimum two years as a Trip Designer, Concierge, or Guest Services Agent, specializing in luxury adventure travel.
    • Excellent service, etiquette, and protocol skills and knowledge in all facets of communication.
    • Familiarity with local area and local geography, recreation opportunities, restaurants, events, sights, and other places of interest.

    Benefits Package

    The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

    Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

    Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is June 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future.

    Additional Information

    Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

    Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.