Pre-Sales/Followup Call Center Agent

MDExam

Pre-Sales/Followup Call Center Agent

Miami, FL
Full Time
Paid
  • Responsibilities

    Are you a great communicator with a passion for helping people? We're a growing medical services company, and we're looking for Call Center Agents (English/Spanish) to join our team! You'll be handling inquiries and sales calls in a fast-paced, supportive environment. If you're ready to bring your energy, professional tone, and clear communication to the table, we want you!

    What You'll Do:

    • Handle inbound and outbound calls related to product inquiries, sales, and service information.

    • Engage potential clients with a friendly and professional approach.

    • Use your communication skills to guide conversations and ensure a positive customer experience.

    • Document all call details accurately in our system.

    • Work with the team to hit sales targets and improve processes.

    Ideal (But Not Required):

    Experience with dialer platforms like Vicidial or similar systems is a big plus!

    • Sales or customer service experience, especially in a call center environment, is helpful.

    What You Bring:

    Fluent in English OR Spanish (spoken and written).

    • A clear, professional voice tone and great communication skills.

    • Strong listening and problem-solving abilities.

    • Able to commute to our office in the West Brickell area (no remote positions available).

    • Flexibility to work different shifts, including some evenings or weekends.

    Why Join Us?

    • Competitive pay with performance-based bonuses.

    • On-the-job training, so you can grow with us.

    • Opportunity to earn commission per sale.

    How to Apply:

    Upload your resume and a short cover letter highlighting your experience and why you'd be a great fit!

    Looking forward to meeting you!