Primary Care Triage Nurse LPN Nurse-Full Time

Jennie Stuart Health

Primary Care Triage Nurse LPN Nurse-Full Time

Milford, MA +7 locations
Full Time
Paid
  • Responsibilities

    Performs care coordination and professional nursing functions to assess the severity of the patient’s health concerns using protocols and algorithms in a manner that providers patient dispositions to emergency care and clinic provider appointments within the scope of the license practical nurse.

    Required Skills

    Customer Services:

    • Ability to communicate clearly and calmly with callers.
    • Maintains communication between medical staff, administrative staff, and/or patient/families.

    Clinical Services:

    • Manages nurse-directed patient telephone calls requesting health care services.

    • Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols, guidelines, and standing orders.

    • Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.

    • Accurately documents symptoms / complaints, nursing assessment, advice provided and patient / caller response.

    • Coordinate and schedule same-day appointments on the providers’ schedules.

    • Manage prescription refills per protocol.

    • Provide patient education: e.g. chronic disease, preventative and family.

    • Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.

    Environmental Services:

    • Contributes to the overall cleanliness and appearance of personal work space and department.

    Required Experience

    Minimum Education: Graduate of an accredited nursing school

    Work Experience: Previous experience in medical practice is preferred

    Required License/ Certification/Registration: Current Kentucky or Multi-State License. Basic Life Support Certification

    Skills:

    • Communication Excellence
    • Knowledge of disease processes, normal growth and development of all age groups.
    • Nursing assessment skills with / without visual inspection utilizing basic nursing theory.
    • Critical clinical thinking skills
    • Ability to work tactfully and effectively with patients, family members, other employees and physicians.
    • Word Processing / Computer
    • Strong customer service
    • Multi-tasking
    • Time Management
    • Organization
    • Attention to Detail
    • Professionalism / Positive Attitude
    • Quality Focus
    • Adaptability
  • Qualifications

    Customer Services:

    • Ability to communicate clearly and calmly with callers.
    • Maintains communication between medical staff, administrative staff, and/or patient/families.

    Clinical Services:

    • Manages nurse-directed patient telephone calls requesting health care services.

    • Evaluates and assesses patient’s health care needs based on patient’s signs and symptoms utilizing established triage protocols, guidelines, and standing orders.

    • Obtains appropriate input and direction from the provider as needed to determine best clinical course of action and recommendations for specific patient health care needs.

    • Accurately documents symptoms / complaints, nursing assessment, advice provided and patient / caller response.

    • Coordinate and schedule same-day appointments on the providers’ schedules.

    • Manage prescription refills per protocol.

    • Provide patient education: e.g. chronic disease, preventative and family.

    • Assures that pertinent medical information is forwarded to proper departments as needed for continuity of patient care.

    Environmental Services:

    • Contributes to the overall cleanliness and appearance of personal work space and department.
  • Locations
    Hartford, CT • Washington, DC • Milford, MA • Boston, MA • Portland, ME • Manchester, NH • Albany, NY • Pleasant Valley, NY