Job Description

START NOW! WE ARE LOOKING FOR GREAT CUSTOMER SERVICE REPRESENTATIVES THAT WANT A LONG-TERM CAREER WITH ONE OF THE TOP ENERGY PROVIDERS!

As a part of the team, here are some of the GREAT BENEFITS you will have:

• WORK FROM HOME
• GREAT PAY* , plus commission, Cash incentive structure*
• FULL TIME, M-F 7AM-7PM, (AN 8 HR. SHIFT) NO WEEEKENDS
• MEDICAL, DENTAL & VISION
• EMPLOYEE GROWTH FOR FUTURE CAREER DEVELOPMENT
• EMPLOYEE INCENTIVES INCLUDING: RECOGNITION PROGRAM, TOP PERFORMERS AWARDS, ANNUAL PINNACLE TRIP, MONTHLY CASH INCENTIVES, WEEKLY/ MONTHLY CONTEST

NRG is a leading US integrated power company serving over 3.7 million customers. NRG has been in the Retail energy industry for over 32 yrs. offering great stability within the US. They are the largest public company in the US and a 5-star electricity provider in Texas. NRG believes in safety and employee well-being, inclusion and diversity, employee growth and development, and are very customer focused.

PRIMARY SERVICES has partnered with NRG to find great customer service candidates and develop them into their CAREER. Once you advance in your customer service role, you can explore career options within different departments in Customer Service, Escalations, Team Lead, Training, Special Projects, and Management careers!

As a Customer Service Representative, you will have the opportunity to:

· Interact with customers and analyze accounts to resolve inquires

· Promote the company and value of its products

· Diffuse customer escalations

· Provide technical support to commonly asked questions or concerns

· Build relationships with customers

· Maintain a database of existing customers

IF YOU HAVE WHAT IT TAKES, APPLY TODAY!

We need individuals that have a high school diploma or equivalent, MUST SPEAK FLUENT SPANISH and HAVE 1 – 2 years of experience in customer service, excellent phone and email manners and skills, and a friendly positive attitude.

FOR AN IMMEDIATE RESUME REVIEW CALL: 713-400-8153 (ALYSSA) OR 713-850-7804 (GEORGE)