Clinical Process Improvement Consultant- USA

Seeking a Skilled and Dedicated Sterile Processing Consultant.

Job Summary:

Tekgo, a leading healthcare staffing solutions provider, is seeking a skilled and dedicated Consultant to provide support through subject matter consulting.

Responsibilities:

Principal Consultants are required to collaborate and integrate ideas across all Tekgo business units.

Focus on growing revenue while influencing future growth through strategic and operational consulting assessments and process improvement projects while improving Customer and/or internal operations

Develop and support Customers' transition to offsite or centralized external options, and developing brand loyalty to Tekgo while maintaining a neutral presence.

Meet set margins for projects and provide oversight when serving in the role of Lead Consultant.

Provide market intelligence and product feedback to relevant Tekgo marketing teams.

Travel extensively to Customer locations nationwide.

1. Tekgo Sales Support: Supports Tekgo sales team as sterile processing subject matter expert to gain Customer confidence, develop Customer proposals, refine offerings to meet Customer deliverables, provide assessment planning, identify ensure financial requirements are met, and coordinate efforts with Business Development team.

2. Customer Assessments & Engagements: Performs strategic and operational assessments in sterile processing, surgical support areas, and endoscopy. Collaborates with Hospital C-level leadership to develop strategic decisions to meet Customer financial and operational objectives. Able to work with Customer to determine initial assessment requirements, develop scope of work and timeframe to complete assessment, engages the Customer Executive stakeholders, organize and perform assessment, and present professional product neutral findings to include appropriate onsite and /or offsite solutions which include Tekgo options to support Customer’s operational requirements. Serve in the role of Lead Consultant when the engagement includes multiple resources. Manages and maintains the planned budget for the engagement. Builds partnership opportunities with Customer Executive Team and makes appropriate introductions to Tekgo resources that support customer needs

3. Customer Process Improvement: Develop Customer process improvement plan and provide executive leadership and guidance to IP and Customer process improvement teams. Mentors sterile processing leadership on management best practices, lean methodologies, operational and clinical best practices, and change management to achieve measurable operational improvement. Ensures that Process Improvement outcomes are favorable for the Customer. Develops and mentor’s resources that participate in process improvement. Able to oversee multiple Customer engagements simultaneously.

4. Management and Development of Direct Reports: Conduct performance appraisals and provide coaching and guidance to employees. Clearly define and monitor GPS Objectives for optimal performance. Encourage employees to work in a positive environment. Monitors employee’s ongoing work performance by providing coaching and guidance. Implement measures and ensure employees follow safety measures. Hire, onboard, and train staff for ideal outcomes. Maximize the output from all direct report’s talents that drive the company’s goals.

5. Negotiations/Proposals: Collaborate with and advise key business leaders during contract negotiations with Customers. Responsible for proposal development to include assessment planning and resource allocation. Must have sound understanding of financial indicators to ensure a favorable contract for both our Customers and Tekgo.

6. Training: Provides training to other Professional Services consultants on best practices, process improvement methods, consulting tools, and Customer management. Acts as team leader and role model in setting the standard for professionalism.

7. Team Responsibilities: Maintains professional knowledge and expertise in sterile processing, including HHLD, practices and regulations as well as operational lean methodologies and their application to the sterile processing environment. Maintains ability to manage, improve and lead process improvement projects for a sterile processing department. Maintains the ability to manage and lead strategic studies at the system, organizational and enterprise-level. Maintains the ability to manage and lead a team of consultants. Maintains professional knowledge in the development of offsite reprocessing center (ORC) strategies and transitioning from an onsite operation to a centralized or offsite processing center. Manages multiple projects congruently. Provides input and expertise in developing consulting tools and training material to improve consulting efficiencies, increasing value to Customer, and differentiating Tekgo from the competition. Stays informed of consulting and healthcare news, new products, services, and other general information of interest to Tekgo and our Customers. Continuously reads and consumes information on lean, healthcare, operations, process improvement, industry standards, and anything relevant to improving personal and group expertise and value add to Tekgo.

8. Project Work: Will be assigned various value driven projects.

Qualifications:

1. Bachelor’s degree from an accredited university or college and 10 years of experience working with Customers in the healthcare sector and/or tertiary care hospitals or High School Diploma
2. Minimum 8 years of Sterile Processing and process improvement experience.
3. Must have a minimum of 5 years in a Sterile Processing leadership or consulting position.

Compensation:

$80/ hour + Travel Stipend