Print Production Operator

H

HeiTech Services

Print Production Operator

Silver Spring, MD
Full Time
Paid
  • Responsibilities

    At HeiTech Services, our employees are our biggest assets.

    ****About the Role:

    HeiTech Services is seeking applicants for a Print Production Operator for the National Oceanic and Atmospheric Administration (NOAA). Work will be performed in Silver Spring, MD.

    Security Clearance: Must possess (or be able to obtain) a federal public trust clearance.

    In this role, you will:

    Ensure that all print orders are set up properly and run correctly based on the specification sheet submitted by the client and provide basic maintenance to the high-speed copiers and multifunctional devices (MFD).

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    Essential Duties and Responsibilities:

    • Review, prioritize, and submit print requests from desktop or server according to complexity and urgency.
    • Ensure that the Duplicating Service Request (DSR) is accurately completed in detail prior to production.
    • Perform quality checks on print jobs to ensure outputs are accurate in accordance with the DSR.
    • Complete offline finishing, including tape binding, shrink wrapping, cutting, padding, coil binding, stapling, drilling, folding, etc.
    • Record inventory usage and meter clicks immediately after each job is produced.
    • Deliver print jobs within the established timeframes.
    • Assist with daily opening and closing of the NOAA Duplicating Plant (DP) and Supply Room.
    • Maintain reproduction equipment by solving paper jams, placing service calls, and conducting routine cleaning.
    • Monitor inventory of print supplies, stock paper, and toners for high-speed copiers and MFDs.
    • Ensure DP and Supply Room areas are clean and professional.
    • Scan documents.
    • Learn new features and functionalities of print equipment and software as new technology is introduced.
    • May perform some mailroom responsibilities and other duties as assigned.

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    Skills and Abilities Required:

    • Experience using professional high-speed duplicating equipment, especially in high-volume environments.
    • Capable of quickly learning and using printing software programs, service help desk programs, and duplicating machine integration.
    • Possess strict attention to detail and good organizational skills.
    • Ability to successfully manage client and team interactions, work well with others and professionally communicate to technical and non-technical audiences.
    • Demonstrate exceptional customer service skills.
    • Ability to multi-task.
    • Ability to accurately transcribe machine meter data from machine to printing logs.
    • Physical requirements for the position include lifting up to 50 lbs, standing, reaching, bending/stooping, and stacking print output into boxes or containers.
    • Perform basic math functions including addition, subtraction, multiplication, and division.
    • Must pass a proficiency test on-site to demonstrate the above skills.
    • Will be required to learn EFI – Fiery Command Workstation to perform duties.

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    Minimum Education and Experience Required:

    • High school diploma or formal equivalent.
    • At least 1 year of experience running professional print equipment, which must include high-speed production digital color printers.
    • Working knowledge preferred in:
      • Google Suite
      • Microsoft Office, particularly Word and Excel
      • Adobe Pro
    • U.S. Citizenship is required.

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    HeiTech Services is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, sexual orientation, disability or veteran status.

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