AlphaGraphics Lake Norman is a locally owned and operated marketing communications company. We are passionate about customer service and helping others achieve their business goals. We seek the right person to join our team as a Print Project Coordinator, a full-time position in Cornelius, NC. If you enjoy working in a fast-paced environment, helping people, and being part of a successful team, this may be the opportunity for you.

Project Coordinators are the first point of contact with prospects and customers, so the ability to provide exceptional customer service is vital to the business.

Responsibilities (include but are not limited to)

Answering clients' questions and concerns via phone, email, and in-person

Processing incoming leads and promptly creating estimates

Calling clients and prospects to review their estimates, artwork, and orders

Gathering and sharing clients’ requirements with our graphic designers

Creating and reviewing print specs and artwork before production to ensure the printed materials turn out as planned

Generating sales orders and processing payments

Keeping clients up to date on the status of their print job

Requirements

Excellent written and oral communication skills

Calm, compassionate, and warm personality

Positive attitude and a strong sense of responsibility

Excellent time management skills with an aptitude for punctuality

Ability to multitask while staying organized and attentive to details

Mastery of intermediate math and competency in the calculations for sign and print projects

Valid driver's license

Desired

2+ years of customer service experience

1+ year of print or sign shop experience

Proficiency in Adobe Acrobat Pro, Photoshop, Illustrator, and InDesign

Knowledge of print terminology and design techniques

Experience with Excel spreadsheets

Benefits

Clean, safe, and friendly work environment

Weekends off

7 Paid Holidays

Personal Paid Time Off

Profit Share Plan

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.