Concierge

PrintClub Inc

Concierge

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    About the Concierge position

    We are looking for a responsible Concierge who will provide members with solutions to meet their needs. Your duties will include analyzing a situation and providing a fresh perspective or developing a most suitable solutions.

    Consultant responsibilities are:

    • Perform situational and data analysis to identify the most efficient solution

    • Perform short-term or long-term research to address a variety of marketing opportunities

    • Coordinate efforts with team mates in other departments to fulfill the needs of our members

    • Prepare reports on your results and present them to team lead

    • Develop suggestions for improvement according to objectives

    • Stay informed about changes in industry, products and services

    Concierge requirements are:

    • 3+ years' experience of working in a Customer Service position

    • Solid experience with research techniques

    • Good experience in project management

    • Familiarity with CRM software along with ability to maintain relationship data

    • Committed to high standard of integrity and outstanding work ethic

    • Strong organizational and coordination skills

    • Great listening and communication skills with analytical and creative mindset