Benefits:

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

At SpeedPro Dallas, we create visual experiences that change the world. How? We help businesses bring ideas to life by creating content that makes life more fun and marketing more impactful. We give our clients the power to truly engage their customers. We’re the ones behind that fleet of trucks you see everywhere, and we’re also the ones that design, produce and install the wall and floor murals you see at businesses, universities and sports arenas across the U.S. We specialize in large-format graphics that give our customers the wow-factor their business needed.

At SpeedPro Dallas, we act with energy, passion, and professionalism. We’re backed by a culture of innovations and entrepreneurship, and we’re looking for exceptional talent to join us.

Position reports directly to studio owner and serves as the primary contact for potential customers to communicate products and services options, manage existing client requests, as well as, ensure projects are produced within clients timelines and budget while maintaining high level of customer service and experience.

Core Responsibilities:

Maintain a professional appearance and demeanor that reflects Speedpro Dallas and the client’s commitment to quality, continuous improvement and respect for individuals

Coordinate and attend customer facing design and production meetings to provide printing best practice that supports time and cost saving efficiencies

Receive and process all product and service inquiries and orders via phone, email, or walk-ins

Accurately and timely entry into the Production Management System that consists of adding new customers and vendors, creating estimates, new work orders, job scheduling, job updates, issue resolution tracking, invoicing, job closing

Track and enter costs associated with each job estimate to facilitate accurate department billing

Communicate effectively with the Owner, Director of Operations and Production staff by informing and providing updates regularly to guarantee that overall production and customer objectives are met

Make prospective client calls

Data entry - utilize proprietary CRM (customer relationship management) system to track calls and meetings with prospective and existing customers

Receive all questions and concerns and provide updates and solutions to customers

Review artwork, send and obtain proof approvals

Complete and maintain all required paperwork, records, and documents including marketing and tracking logs

Cross train and assist with proof creation, print production and fullfillment to support increased project level demand when required.

Follow all required safety procedures.

Qualifications:

Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)

Minimum of 2 years of print experience

Highly motivated with a great attitude; a desire to help others via an engaging personality

Professionalism, confidence, and willingness to roll-up sleeves and drive results

The ability to adapt to style of a particular customer

Excellent verbal, written communication, telephone and interpersonal/listenting skills

Intermediate knowledge of: Workflow industry standards, prepress/preflight and digital printing

Shipping and mailing operations and technology

Proficient with the following software: • Adobe Acrobat, InDesign, Illustrator, Photoshop • Microsoft Word, Excel, Outlook, PowerPoint, and Publisher

Sales experience a plus

Physical Demands:

Fast-paced environment, subject to numerous schedule and priority changes

Lifting of objects up to 50 lbs

Noise level moderate to loud