Patient Portal Liaison

Quality Healthcare Staffing is searching for a Patient Portal Liaison to work in Central Office - 55 Water New York New York.

Shift

• Hours Per Week: 40.00

• HoursPer Day: 8.00

• Days Per Week: 5.00

Vacancy

• 04

Remuneration

Based on Discussion

Qualification

• 1 Year experience

• Strong interpersonal skills, both verbal and written.

• Excellent customer service skills.

• Must be able to type 25 to 35 wpm,

• strong internet and computer skills,

• have a professional manner,

• strong training experience.

• High School Diploma or GED required

• BA or currently enrolled in a BA program,

• Bi-lingual skills are strongly preferred

• LIAISON

• TRAINING

• BUSINESS INTELLIGENCE

• EXCELLENT CUSTOMER SERVICE SKILLS

Responsibilities

• Meet with patients to discuss potential treatment options and healthcare coverage, and help them prepare for upcoming medical procedures.

• Collect patient data to share with medical professionals and fill out necessary healthcare information.

• Explain medical terminology to patients so they fully understand what to expect from a procedure and answer any questions they may have.

• Provide information to medical providers regarding patient health history, questions, concerns, or complaints.

• Schedule patient aftercare for those who need rehabilitation once their medical treatment has been completed.

Language

• English( Speak, Read, Write )

• Spanish( Speak, Read, Write )

• French( Speak, Read, Write )

• Korean( Speak, Read, Write )

• Russian( Speak, Read, Write )

• Urdu( Speak, Read, Write )

• Chinese( Speak, Read, Write )