Job Description:
Achieve the highest possible net operating income through effective cost control
Maintain high occupancy levels
Develop marketing plans while remaining informed of market conditions and understanding competitive pricing
Prepare and render all requested operational and financial data to your Regional Manager in a timely manner
Maintain a high quality on-site team through effective management training, setting and communicating clear standards, and leading the team in fulfilling their highest potential
Implement or direct the implementation of all policies and procedures in the company policy and procedures manuals
Lead daily/weekly inspirational and directional team meetings
Ensure that all physical aspects of the property are fully operational and safe
Schedule vendors to ensure that all vacant units are kept ready for occupancy
Visually inspect grounds, buildings, and apartment units on a regular basis
Complete and analyze market surveys
Special Requirements:
Physical Demands:
The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.
Attendance/Travel:
This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
Essential Functions:
Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:
Handle high stress situations effectively
Exhibit strong leadership skills
Excellent communication skills
Superior collection skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Strong sales background
Knowledge of state law as it relates to fair housing
Qualifications:
Computer Skills:
Intermediate computer and Internet knowledge
Intermediate knowledge of MS Word, Excel and Outlook
Prefer knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident Check
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs
Education:
High school education or equivalent is required
CPM, CAM, RMP, or CMCA Certifications are preferred but not required
Accurately perform intermediate mathematical functions and use all on-site resident management software functions
Professional Experience:
Minimum of two years experience as a Community Manager in the Multifamily Industry is required
We’ve Got You Covered!
Medical, Vision, & 125 Plan
We cover 100% of the monthly premium costs for medical and vision and offer a 125-plan option for dental and dependent medical premiums.
Retirement Plans
Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
Group Life, Long-Term, and Short-Term Disability Insurance
We provide up to $25,000 of coverage if the unimaginable occurs.
Paid Holidays & Vacation
Enjoy 10 paid holidays and accrue anywhere from 2 – 4 weeks of paid vacation as you accumulate years of service. (available after 90 days of employment, full-time employees)
2 weeks of accrued paid vacation annually in the first 2 years of service
3 weeks of accrued paid vacation annually after 2 years of service
4 weeks of accrued paid vacation annually after 6+ years of service
Sick Time
Not feeling well? We provide you with 48 hours of sick pay each year.
Referral Bonuses
Great Talent Knows Great Talent - Bonuses provided for hires made through employee referrals
Volunteer Time-Off
If you need a day off to volunteer in your community, we’ll provide you with the support you need.
Discounts & Scholarships
Save with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!
Additional Perks Include…..
Employee Assistant Program (EAP)
Health Advocate and Travel Assistance Program
Generous Emergency On-Call Policy for Facilities Team Members
Bereavement Pay if dealing with an unfortunate death in the family
Competitive Bonus & Commission Structures
Extensive Professional Development Training and Reimbursement Program
Opportunities for Advancement