Job Description

$ 12.00 / Hour DOE UTAH RESIDENT APPLICANTS ONLY

*** Part-time / Work from Home !! ***

Do you know how companies have someone run background checks on their new employees? Well, we are that "someone"! Our job is to find out if the person that a company wants to hire has a criminal record or was honest on their job application. We search criminal court records to find criminal records, send the new employees to clinics to take drug tests, and find out if they worked for the companies that they say they've worked for. Companies count on us to tell them if the person they want to hire is safe to hire. That is a big responsibility which we take seriously - but we also have fun while we do it!

ProScreening is different than most companies. We are local to Utah, and we don't run our business with the typical red tape and "we do things this way because we've always done them this way" mentality. We're innovative, techy, and we don't mind change. We work with several types of software programs to process background checks more efficiently. We stand out to our clients with our customer service because we are friendly, helpful, and we care enough to be masters of our line of business. Don't worry ... we will train you to be a Jedi as well.

Our office is located just a few minutes off Mountain View Corridor in Herriman, about 20 minutes or less from most of West Jordan, South Jordan, Riverton, Bluffdale, Draper and within 30 minutes from Sandy, Saratoga Springs, and Eagle Mountain. However, this position is a work-from-home opportunity. Why not stop commuting altogether !?

Alright, enough about us ... let's talk about you!

UTAH CALL CENTER VERIFICATION REPRESENTATIVE JOB DESCRIPTION:

Responsible for verifying employment, education, and references as part of candidate resumes. Other duties may also be assigned.

We are a call center but we do not sell, ask for money, take surveys or get screamed at for poor service! We also only work during normal business operating hours, so no more weekend shifts or graveyards. Did we also mention you get work from home?

FOR THIS POSITION, THE FOLLOWING IS REQUIRED:

• YOU MUST LIVE IN UTAH - SALT LAKE OR UTAH COUNTY PREFERRED
• Your own personal home Internet Service Provider
• You have a quiet place to work
• FLEXIBILITY WITH SCHEDULING
• The personal drive to work quickly and efficiently
• Excellent communication skills
• Dependability
• Part-time is preferred for this position (at least 15 hours per week)

SPECIFIC JOB DUTIES:

• Process employment verifications to verify the information contained in job applications for clients.
• Research company websites to locate phone numbers.
• Verify education credentials candidates have provided on their job applications.
• Call references listed on employment applications.
• Take inbound calls from companies/schools/references returning requests for verification.

ESSENTIAL SKILLS:

Yes, you must have these skills. They are essential to your and our happiness.

• Very comfortable using computers and new kinds of computer software/programs
• Great written and oral communication skills
• Extremely detail-oriented and accurate in your work
• Able to confidently work on your own, but willing to ask for help when necessary
• Able to prioritize and structure daily tasks according to workflow
• General computer proficiency - great with Microsoft Word, the internet, Gmail, and Excel
• Comfortable being on the phone handing calls with businesses throughout the day
• Independent problem solving and working through processes
• Able to learn new information quickly
• 30+ WPM
• A desire to work from home

EDUCATION REQUIRED:

Required: High School Diploma / GED. Preferred: College Attendance or Completion. Knowledge of background checks, phone systems, and Human Resources a plus.

EXPERIENCE REQUIRED:

Some experience working in Customer Service, Sales, Inbound / Outbound Call Center, Data Entry, or related field is preferred. Experience with call center platforms, automated dialers, or background screening software is a plus.

BENEFITS:

• WE ONLY WORK MONDAY THROUGH FRIDAY BETWEEN 9 AM TO 5 PM! NO WEEKENDS AND NO OVERTIME!
• Flex Spending Account!
• We provide the hardware for work: Computer, Keyboard, Mouse, Headset, and Monitors.
• Part-time employees received Holiday and PTO!
• You get to work from home!

JOB POSTED BY APPLICANTPRO