Job Description
Meddys is looking for a dedicated and results-driven Process Professional to analyze, develop, and optimize operational workflows across our organization. This role will focus on improving efficiency, reducing costs, and ensuring consistent quality in all business processes, including restaurant operations, supply chain, and corporate functions. The ideal candidate has a passion for process improvement and thrives in a collaborative, fast-paced environment.
Key Responsibilities
Process Analysis & Improvement
• Analyze existing workflows and processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Design and implement streamlined processes that align with Meddys’ operational goals and standards.
• Monitor and evaluate the effectiveness of new processes and make necessary adjustments.
Standardization & Documentation
• Develop and maintain detailed process documentation, including workflows, policies, and procedures.
• Ensure consistency and standardization across all Meddys locations and departments.
• Train team members on new processes and ensure adherence to established protocols.
Data Collection & Reporting
• Collect and analyze data to measure process performance and identify trends or areas for further optimization.
• Provide regular reports to leadership, highlighting improvements, challenges, and recommendations.
Cross-Functional Collaboration
• Work closely with restaurant managers, corporate teams, and other stakeholders to ensure alignment on process improvements.
• Serve as a key point of contact for process-related initiatives across departments.
• Facilitate workshops and meetings to gather input and build consensus on process changes.
Continuous Improvement Initiatives
• Stay up-to-date with industry best practices, tools, and technologies related to process improvement.
• Lead and participate in continuous improvement initiatives, fostering a culture of innovation and efficiency.
Qualifications
• Bachelor’s degree in Business, Operations Management, or a related field (or equivalent experience).
• 3+ years of experience in process improvement, operations, or a similar role, preferably in the restaurant or retail industry.
• Strong analytical skills with the ability to collect, interpret, and act on data.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and project management software.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively across teams.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification preferred).
Qualifications
Qualifications
• Bachelor’s degree in Business, Operations Management, or a related field (or equivalent experience).
• 3+ years of experience in process improvement, operations, or a similar role, preferably in the restaurant or retail industry.
• Strong analytical skills with the ability to collect, interpret, and act on data.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and project management software.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively across teams.
• Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification preferred).
Additional Information
Benefits: Health and Dental insurance, paid vacation