MIS Solutions is a leading Managed IT Services firm specializing in providing comprehensive technology solutions to businesses of all sizes. With a proven track record dating back to 1995 of excellence and a commitment to innovation, we help our clients streamline their IT operations, improve efficiency, and drive business growth. Join our dynamic team and be a part of a company that's shaping the future of IT services.

Job Title: Procurement Specialist - Managed Services

Location: Suwanee, GA

We are seeking a Procurement Specialist who will be responsible for full-lifecycle of quoting, sourcing, purchasing and maintaining license information for client products.

Essential Duties and Responsibilities

• Prepare all client quotes using our quoting system
• Maintain and update quoting System when applicable
• Maintain Client License information using our PSA
• Serve as the expert on MIS’ licensing stack
• Create and Process purchase orders for products through our PSA
• Work with resellers to maintain viable relationships
• Perform the RMA process to procure replacement products from manufacturers and vendors or refund
• Perform product research and solutions for customers
• Credit Card reporting
• Coordinate with accounting on all customer orders and renewals, billable, not billable, invoices and payments
• Return defective equipment from manufactures and vendors for replacement or new purchase
• Research the market for the highest quality products at the lowest possible price
• Prepare reports regarding product costs
• Assist the receiving Clerks with their duties and responsibilities as needed
• Understand the Sales Order process to prepare for receiving products processed through the purchasing process
• Document internal processes and procedures related to duties and responsibilities
• Understand process in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
• Enter work as activities or service tickets in ConnectWise

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Must Have

• 1-3 years of procurement or related experience
• IT Hardware/Software product knowledge
• Licensing
• Inventory optimization
• Strong organizational and customer service skills
• Proficient in general office applications
• Excellent interpersonal skills: such as telephony skills, communication skills and customer care
• Ability to multi-task and adapt to changes quickly
• Document internal processes and procedures related to duties and responsibilities
• Understand process in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University
  

Why work with Us?

• Competitive Salary
• Medical, Dental and Vision Insurance
• Company-paid Life/AD&D Performance-based service metrics
• Paid holidays
• One week + 2 personal days PTO first year, expanded plan after that
• Career advancement opportunities and career planning/certifications
• Incentive Plan for Employee and Client Referrals
• Technical certification & leadership training