Job Description
Position Summary:
The **Procurement Specialist **reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
The Procurement Specialist acts in a lead role on behalf of the NMHC Corporate Purchasing Department in the transaction management component for the procurement of supplies, equipment, capital equipment and service related contracts; interacting with management, department and affiliate personnel, physicians, vendors and other suppliers; facilitates support of NM approved contracts and suppliers; may negotiate pricing for non-contract covered categories; acts as a support resource for hospital departments and affiliates; may obtains bids and participate in facilitating the evaluation of proposed products for non-contracted spend categories or services in support of departments and the NM Patients First mission.
Responsibilities:
- Manages and Monitors self in relation to meeting established SLAs and KPIs and resolve issues in a timely manner.
- Processes assigned Purchase Orders using the NM ERP, consistent with NM policies and procedures.
- Consistently follows Standard Work protocols and participates in efforts to streamline, develop opportunities, and improve work processes.
- Responds to questions from internal customers within one business day.
- Supports their team members by serving as coverage for colleagues who are out of the office.
- Actively engages in department/team meetings by contributing and sharing observations and perspectives.
- Communicates and educates end users regarding procurement policies, procedures, processes, back-orders and supports the sourcing of alternative products if necessary.
- Maintains good communication with Accounts Payable, Master Data, Suppliers, EDI transaction center, and Distribution and Logistics Teams to resolve PO errors and match exceptions.
- Demonstrates proficiency in the use of the PeopleSoft procurement module.
- Works in conjunction with the Data Team, PCA’s, Vendor Team, and Accounts Payable Team by aiding with information to increase accuracy of data elements within the MMIS module of the ERP system and to resolve errors that occur throughout the P2P process.
- Provides Training and Support to internal Procurement colleagues and external end users as needed.
- Directs new vendor requests to the vendor portal for information and registration entry.
- Communicates effectively with others, respects diverse opinions and styles, and acknowledges the assistance and contribution of others.
- Uses organizational and department resources efficiently and effectively.
- Presents a friendly, approachable professional demeanor and appearance.
- Acts as the point person for specific departments assigned for daily purchasing.
- Ensures products, equipment and services are sourced through approved, contracted, and preferred suppliers.
- Maintains a high-profile portfolio of departments such as Surgical Services, Capital Procurement, or comprehensive Business Unit Special Requisitions.
- Validates the use of correct Category Codes when issuing a Special Purchase Order
- Runs and Monitors
- Reviews requisitions for compliance with NM capitalization policy.
- Responsible for procurement card purchases according to procedure guidelines.
- Validates the use of correct Category Codes when issuing a Purchase Order.
- Demonstrates advanced knowledge of healthcare supply chain management and procurement practices.
- Establishes and maintains proficiency in the use of PeopleSoft Procurement Contracts and contract repository software platforms.
- Demonstrates a thorough understanding of NMHC Purchase Order Terms and Conditions, contractual policies and procedures; evaluates associated requisition documents to ensure consistency with policies and procedures.
- Assists in answering the Corporate Purchasing Help Desk telephone and e-Mail; facilitates problem resolutions, answers P2P related questions, educates to organization policies, and identifies necessary resources on behalf of customers and the Corporate Purchasing Department.
Additional Responsibilities:
- Special projects and other responsibilities as directed by Procurement Services Leadership.
- Utilizes MS Office, i.e. Word, Excel, and PowerPoint
- Superior customer service skills
- Strong and proper communication skills and etiquette
- Well versed in PeopleSoft and EDI Transactions
- Knowledge of MMIS/ERP systems and Procure to Pay process
- Able to adhere and promote proper procedures
- Self-starter who takes ownership of the purchasing process and identifies opportunity for improvement