Job Objective: Oversee the supervision, coordination and implementation of the high-quality, efficient production and presentation of all bakery products on a daily basis. Provide the production staff with the training and knowledge necessary to best perform their duties.

Essential Functions:

Ability to lift 50 pounds

Ability to provide leadership and guidance to the entire production department

Ability to provide continuous training and education to further the skill, knowledge and ability of the production department

Ability to adjust recipes for environmental changes and manipulate formulas for desired effects

Ability to produce all products

Ability to motivate staff to achieve production goals

Ability to follow and enforce proper safety, health and sanitation procedures and Sugar Plum Bakery policies

Ability to provide supervision, training and cross training to all production staff

Ability to maintain high production rate in order to meet market demands while maintaining quality and consistency

Availability to be scheduled during all major holidays and on weekends

Job Duties:

Maintain product cost information and controls on cost

Provide knowledge and guidance to other supervisors to aid them in achieving production goals through problem solving for efficiency and quality

Provides hands-on training and educational materials to production personnel to build upon skills and abilities

Ensure proper coverage of all shifts by providing written weekly schedule within the guidelines established by the executive director

Provide written reviews of all production personnel within the guidelines established by the Executive Director

Maintain formula files, including information on ingredients, packaging, and labor costs

Maintain and update recipe book in production area with all current products

Oversee the daily production and presentation of all bakery products to serve the retail and wholesale customer demands, assuring that all resources including labor, supplies and ingredients are properly allocated to respond to production needs.

Continuously undertakes product research and development, remains abreast of new trends, supplies, ingredients and procedures

Provides advocacy, guidance and support to all co-workers and informs the training department of any special training needs or problems

Coordinates and organizes the daily production of all bakery products, maintaining the highest quality and ensuring efficiency and productivity

Maintain inventory and inform Executive Director of production needs

Attend supervisory meetings and keep in communication with each other’s department supervisors to ensure production, retail, cake room and training needs are met

Maintain a good working relationship with all Sugar Plum staff: provide our friends and customers with quality service, observe confidentiality in all our interactions and accept any other duties as assigned by the Executive Director

Maintain accurate waste logs and submit them to the bookkeeper at end of each month

Education/Experience Requirements:

Minimum 5 years Management and baking experience