Job Description

This is a hybrid position in Indianapolis, IN that will require both onsite/in-office, and remote work.

To help continue our rapid growth and solve our client’s most challenging problems, we need a Product Resell Manager to join our Shared Services team. If you love to solve problems and add value, please consider what your typical days might look like…

• Work with our teams of client service liaisons, engagement managers, solutions architects, and sales and technical support engineers to identify products and services that address our clients’ needs
• Manage the reception of products (hardware, software, and services), including inventory management, shipment tracking, coordination between suppliers, and status tracking with our delivery teams
• Manage Sales and Product Orders from inception through delivery and invoicing in coordination with our finance teams, generating quotes for new equipment, licenses, and services as needed
• Advise CSL/EM, solution architects, delivery, operations, and finance teams on procurement process optimization
• Maintain our product catalog/vendor pricing
• Assist in contract negotiations
• Assist in managing partner relationships, helping to achieve better pricing for our clients
• Create sales fact sheets of products, services & processes
• Review existing contracts with vendors and suppliers to ensure ongoing feasibility
• Manage the IT systems that track shipments, inventory, and supply of goods
• Prepare and deliver procurement reports

Qualifications

Some of the qualifications and skills we expect the person filling this role to have include:

• We require 2 – 3 years of experience managing the procurement of hardware and software, and experience with this role in a Managed Service Provider setting is preferred
• Previous experience with our systems is preferred:
  • ConnectWise Sell
  • ConnectWise Manage
  • Hubspot
• Relevant knowledge of the procurement process for vendors such as:
  • Cisco/Meraki
  • Ingram Micro
  • Fortinet
  • Barracuda
  • HP Enterprise
  • Dell/EMC
  • Microsoft 365
  • Google
  • Carahsoft
  • Tableau
• Experience managing supply chain operations and managing vendor relationships
• Understanding of IT products across the hardware, software, and services spectrum
• Excellent communication skills, both written and oral
• Ability to prepare, deliver, and analyze procurement, pricing, and finance reports
• Experience with process improvement and automation
• Track record of working with senior leadership teams
• Strong negotiation skills
• Must be legally authorized to work in the United States for any employer without sponsorship

Additional Information

What you should know about us:

• We are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
• We are team players, deeply dedicated to the mission of the organization, and to helping everyone around us be successful.
• We compensate well, rewarding performance that delivers positive outcomes for our clients and ensuring incentives are aligned to achieve our goals.
• Our leaders work hard, serving as shining examples of what it means to live out our values. They are servant leaders, helping their teams to be successful in all possible ways.
• We have a great benefits package including unlimited vacation, significant 401k contributions, and several opportunities to develop yourself.
• We pride ourselves in having the best talent in the industry and hope that you're up for the challenge!

What our team members say about us:

• "I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like this."
• "I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team."
• "The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me."

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer