The Intersection of ****Calling and Career

World Vision is hiring for Product Services Operations Specialist (Print Fulfillment).

01 ****At a Glance

Role/Department: Product Services Operations Specialist, Print Fulfillment

Level: Associate

Pay: The full range for this full-time, non-exempt/hourly position, is $19.52-$28.32. The typical hiring range is $21- $24/hour.

Location/Schedule: On-site, MON-FRI, at our USHQ in Federal Way, WA. Normal business hours currently are 7:30 AM – 4 PM.

Required Experience: HS Diploma/GED required. A minimum of 1 year of work experience in operations, print production, or a related area required. Knowledge of print software preferred.

Benefits: Yes. Click here to learn more.

Company Size/Type: 1000+. Non-profit charitable organization. We have nearly 75 years of experience working with communities, donors, partners, and governments to create opportunities for better futures for vulnerable children … even in the toughest places.

02 ****The Job

Step into a role where your skills and passion intersect to create meaningful impact. You’ll process operational production requirements that bring marketing campaigns to life—supporting events and donor engagement opportunities designed to inspire, retain, and grow our donor community. Your work ensures that print and digital solutions are delivered with precision and excellence, enabling our marketing teams to focus on building deeper relationships with donors.

What you’ll do:

• Use software and technology to print, convert, and prepare materials, ensuring they’re ready for shipment in support of marketing and fundraising activities.
• Actively contribute to World Vision’s mission by reflecting Christ in your work and interactions, bringing our Christian values to life through service.
• Meet quality and delivery standards as you process operational production tasks for digital and print projects that support donor retention and acquisition.
• Accurate, timely fulfillment of marketing solutions.
• Assemble, prepare, and manage marketing collateral for mailings, events, and donor campaigns with an eye for detail and efficiency.
• Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate WV Core Values into decisions within scope of role.

By joining us, you’ll not only play a critical role in the operational heartbeat of our marketing efforts, but you’ll also live out a calling that supports the work of ending poverty and injustice worldwide.

03 ****What success looks like

As part of your journey in this role, here’s how you’ll contribute to the team’s success:

Key Performance Objectives (KPOs):

1. Technical Execution: Consistently meet deadlines for operational production tasks, ensuring materials are prepared and delivered with precision and high-quality standards.
2. Data Accuracy: Maintain exceptional attention to detail when processing marketing product and collateral data, supporting Chosen events, new product development, and donor engagement efforts.
3. System Proficiency: Quickly develop a strong command of machinery, tools, and print software to fulfill requests with ease and accuracy.
4. Collaboration: Build meaningful and productive relationships with marketing and fundraising partners, ensuring their needs are met and donors receive exceptional service.
5. Innovation & Problem Solving: Regularly identify and suggest practical improvements to workflows, driving efficiency, cost savings, and enhanced retention outcomes.

In this role, your ability to combine technical expertise with strong relational and problem-solving skills will drive success and contribute to our mission of engaging and retaining donors in impactful ways.

04 ****Required Experience

Bring your talents and experience to a role where they’ll make a difference:

• A high school diploma or GED is required.
• At least one year of work experience in operations, print production, or a similar field.
• Experience with print software is a plus—you’ll put those skills to good use.

05 ** Salary Range & Benefits **The full range for this non-exempt/hourly position is $19.52 - $28.32. The typical hiring range is $21- $24/hour. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our Salary Administration Guidelines and My Life My Benefits pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package. Click here to learn more (this position is a grade 217).

06 ****Where this job could take your career **** World Vision U.S. is a part of the larger World Vision International partnership. Globally, we have 34,000+ staff working in nearly 100 countries. Just over 1000 of us call World Vision USA home. You'll have opportunities to advance within our robust and talented group of professionals as you continue to stretch and grow your career for the future.

07 ****About World Vision USA When you work at World Vision, your passions and talents come together to help meet the greatest needs in the world today. We tackle poverty at its roots, with a focus on helping the most vulnerable children overcome poverty and experience the fullness of life. Our staff around the world are committed to demonstrating God’s unconditional love for all people by serving every child we can, of any faith or none. And we are one of the world’s most trusted charities, with more than 70 years of experience working alongside communities, donors, partners, and governments to create opportunities for better futures for vulnerable children ... even in the toughest places. Are you feeling called to explore joining us?

08 ****Let your work be your faith in action In 2022, 4.9 million children under 5 died—many from preventable causes like pneumonia, malaria, and birth complications, highlighting the urgent need for quality healthcare access in vulnerable regions (UNICEF, WHO).

At World Vision, we’re looking for someone ready to use their expertise to transform lives. Your work will create meaningful donor experiences that inspire action and reflect God’s heart for children in the hardest conditions. Each project you lead has the power to change whether someone chooses to help today. If not you, then who?

09 ****To Apply **** Press the appropriate button on this page.

10 ****What happens next? **** Glad you asked. We owe you that and strive to not leave you wondering. We review applications nearly every day assessing the strength of fit for the role. Sometimes questions arise on our end, so we message you to learn more. Short-listed candidates are contacted for an initial conversation with our recruiting staff. Moving deeper into our selection process you can expect to interview 1:1 with a hiring manager. Finalists normally participate in a panel interview where the opportunity to meet additional members of our staff lends itself to a 360-degree view of the role. Our most valuable resource is our talented staff. Our goal is to fill this vacancy with the right person in the shortest amount of time, so we are fully staffed to move this important work forward.

Required Skills

Required Experience