Product Support Engineer Level 4

CCS INC

Product Support Engineer Level 4

Fremont, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Qualifications:

    Bachelor’s degree in mechanical engineering, Electrical and Electronics Engineering

    5 years of related experience in product or systems engineering with 5 years of experience in the following: electro-mechanical system design and manufacturing; systems engineering and integration; statistical methods for modeling, multivariate data sets; statistical process control (SPC); Design of Experiments (DOE); vacuum systems; and/or semiconductors.

    Capable of structured problem solving (preferably using 8D methodology)

    Failure Mode Effect Analysis (FMEA), Root Cause-Corrective Action (RCCA), 8D & 5-Whys Problem solving is a plus.

    Excellent written/verbal communication

    Responsibilities:

    Execute projects for product development/improvement, product quality, and customer support.

    Establishes and maintains lines of communication with HW engineering and SW development on design, reliability

    Ensure suppliers’ quality performance for consistent and reliable products.

    Conduct design reviews with cross-functional teams (CFT)

    Generate and release installation, maintenance.

    Involve in customer installation and training programs.