Benefits:

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average of 4.7 star rating. That's a big reason why we are growing six times faster than our competitors and why we have an immediate need hire Production Coordinators across the nation. We are looking for hard-working, service-minded individuals.

The Floor Coverings International Production Manager is responsible for delivering the installation of a job to the level of expectation set in the sale of the project. This position is the key to ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably.

Job Details & Perks:

Bonus opportunities

Extensive training programs and support

Full-time

Key Responsibilities:

Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.

Order all products needed for jobs accurately and follow up on delivery.

Schedule the job to meet the schedule of customer and installers.

Update the customer ongoing on details of installation by keeping them informed of start date and time and clarifying the work that will be done.

Confirm scope of work and compensation with installers prior to start of job.

Walk the customer through job at completion and collect final payment.

Consistently search for installers that can offer a better experience to our customer with more reasonable rates.

Resolve conflicts and complaints immediately.

Work weekly and monthly to hit sales installation goals.

Qualifications:

Leadership skill to manage installers and handle conflict appropriately.

Able to work independently without supervision.

Able to maintain organization while working on multiple sites.

Able to problem solve productively.

Able to make reasonable decisions.

Portrays a professional image.

Culture:

Culture is a very important aspect of our company's success, and based on the following Core Values:

Deliver what you promise

Respect the individual

Have pride in what you do

Be open-minded to possibilities and practice continuous process improvement

Engage in the community; make it fun

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Floor Coverings International Corporate.