Job Description
Job Description
The Pharmacy Prior Authorization Specialist will ensure patients receive the medication that requires pre-authorizations from insurance carriers by receiving prescriptions, addressing and rectifying rejected claims and conducting necessary third party authorization requests.
Pharmacy Prior Authorization Specialist Primary Responsibilities:
- Assist with medical necessity documentation to expedite approvals and ensure that appropriate follow-up is performed.
- Follow prior authorization work flow and policies and procedures.
- Collaborate with other departments to assist in obtaining prior authorizations.
- Review accuracy and completeness of information requested and ensure that all supporting documents are present.
- Receive requests for prior authorizations and ensure that they are properly and closely monitored.
- Process referrals and submit clinical supporting documentation to insurance carriers to expedite prior authorization processes.
- Manage correspondence with insurance companies, physicians and patients as required.
- Look through denials and submit appeals if requested by physician to get them approved from insurance companies.
- Document all prior authorization information including approval dates, prior authorization number in patient profile.
- Proactively work on prior authorizations that are due to be expired.
- Secure patients’ demographics and medical information by using great discretion and ensuring that all procedures are in sync with HIPAA compliance and regulations
Pharmacy Prior Authorization Specialist Qualifications:
- Good interpersonal skills
- Excellent verbal, written and customer service skills
- Ability to work independently, meet deadlines and be flexible
- Good organizational skills and detail oriented
- Knowledge of medical terminology (including sig codes and Roman numeral), brand and generic names of medications and general pharmacy terminology is preferred
- Ability to perform tasks accurately and efficiently when inputting information
- Intermediate typing/keyboarding skills
Education/Learning Experience
- Required: High School Diploma or GED.
- Desired: Previous Experience in Pharmacy or Medical office with Prior Authorizations
Work Experience
- Desired: 1+ years pharmacy/medical office or prior authorization experience