Program Director - Austin, TX

Soccer Shots Austin (7X Winner Best of Austin/ Best Youth Sports Program: Austin Chronicle) is seeking a highly motivated and dynamic Program Director (PD) to help promote Soccer Shots’ mission to positively impact children's lives (ages 2-8) by overseeing day-to-day program management. Are you humble, hungry, and smart? Read on…

Position Overview:

Serving 15,000+ Austin children yearly, the Soccer Shots team strives to leave a lasting, positive impact on every child we serve. The PD is accountable for team development, leadership, daily operations and business development.

We are looking for candidates who…

Continuously pursue excellence in themselves, others and their organization. Are you the type of person who consistently looks for opportunities to improve processes, business operations and team members?

Like to have fun because while it is important to seek to improve, it’s also really important to recognize and celebrate team and organization successes.

Want to make a difference. Are you energized by the opportunity to significantly increase Soccer Shots Austin’s ability to positively impact children and families?

Thrive on collaboration and being a team player. Are you willing to do what it takes to help team members develop to their fullest potential?

Loves to score goals! We play to win.

Primary Responsibilities:

LEADERSHIP - The PD is responsible for leading and managing a high functioning team to execute in key areas of program delivery, coach training, partner services and customer service.

BUSINESS OPERATIONS & PROGRAM QUALITY - The PD is responsible for implementing the company’s high standards for program quality; improving operational systems, processes and policies in support of the organization’s mission; overseeing the daily operations to ensure continuous growth and profitability.

BUSINESS DEVELOPMENT - The PD is responsible for developing and expanding new partnerships (accounts) for Soccer Shots in the greater Austin area. Partnerships include: preschools, daycares, elementary schools, after school programs, park programs, and club partnerships. Business and development responsibilities would include, but not be limited to: researching, developing & cold calling potential accounts; visiting and executing presentations to potential account staff; scheduling and running on-site demonstrations; and on-going availability in person, by email and phone

Direct Supervisory Responsibilities:

Director of Coaching, Program Coordinator

Knowledge, Skills & Abilities:

Commitment to the mission of Soccer Shots to positively impact children’s lives; passion for the game and making a positive impact in each child’s life

Ability to consistently exhibit, share and communicate company’s core values: we are fun, we make a difference, we are a team, and we pursue excellence

Ability to lead, develop and hold staff accountable to high performance standards

Excellent analytical skills; ability to evaluate data and make operational decisions that enhance growth

Exceptional interpersonal communication skills: comfortable and confident networking, leading and engaging with diverse audiences

Extremely organized, with a keen attention to detail while still retaining the flexibility to adapt and respond to organizational, staff and customer needs

Proven ability to direct and track efforts of multiple projects and processes simultaneously

Creative problem solver; the ability to adapt to rapidly changing situations and “think outside the box”

Dedicated to customer satisfaction and a commitment to exceeding expectations

Commitment to develop, improve and grow (individually and organizationally) on a daily basis

Highly motivated and interested in seeking a professional business opportunity where upside is based on performance

Required Experience and Education:

Soccer enthusiast, loves and honors the game; coaching and/or playing experience preferred

Bachelor’s Degree (BS/BA) or equivalent professional experience at a leadership level

3+ years in a progressive management role with proven experience leading and developing teams

3+ years experience managing and developing programs

3+ years customer management experience; experience developing and building customer accounts preferred

CPR/First Aid Certified or willing to get certified within 30 days of hire

Pass DFPS and FBI fingerprinting and background check

Have own reliable transportation and proof of auto insurance

Mac experience a plus

Familiarity with Austin market a plus

Work Hours:

This is a full-time, exempt position. During seasons, expected working hours will vary and will include working on Saturday mornings and some weekday evenings.

This position is required to be available via phone during all weekend sessions and programs to respond to and address any potential coaching, child or parent issues.

Compensation and Benefits

Salary DOE

Medical, dental and vision insurance offered

Opportunity for Bonuses

PTO + 8 Paid Company Holidays

Physical/Work Environment Requirements:

Functions in a temperature controlled office environment a portion of the time.

Work requires ability to sit, stand and walk throughout an extended work day (8 – 10 hours); position requires use of fingers, hands and arms on a consistent basis for keyboarding and phone work; position may need to lift up to 50 pounds on occasion; excellent vision skills (with or without correction) are required. The standard office environment has moderate noise levels associated with computer equipment, customers and phone conversations.

Position functions in an inside/outside sports environment a portion of the time throughout the year which may include temperatures of extreme heat or cold.

Work requires ability to run, stop, stoop, bend (a physical, exercise type regimen) in a minimum of 40 minute increments per session. Position requires use of hands, arms, legs and feet and may include lifting up to 50 pounds on occasion. Moderate gymnasium like noises are associated with this position as well as excellent vision skills (with or without correction).

This position requires extensive driving in and around the Austin area. The PD is required to drive to multiple sites during the week and on weekends to provide coaching, coaching assessments and support as needed.

This job description should not be construed to imply these requirements are the only duties, responsibilities and qualifications for this job. Incumbents may be required to follow any additional related instructions, acquire related job skills, and perform other related work as required. This job description may be updated at any time.

Soccer Shots is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, genetic information, gender identity or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.