Benefits:

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

We are seeking a highly skilled and experienced Program Manager - Facilities, Construction & Utilities to oversee the daily operations, new construction projects, and utilities management within our organization. The ideal candidate will be responsible for ensuring the efficient management of facilities, addressing daily maintenance issues, coordinating new construction initiatives, and managing utilities to support the growth and development of our infrastructure.

What you'll do here:

Daily Operations Management

Oversee the maintenance and repair of all facilities, ensuring a safe and functional environment for employees and visitors.

Coordinate with maintenance staff, field leaders and external contractors to address daily issues promptly and effectively.

Develop and implement preventive maintenance programs to minimize downtime and extend the lifespan of facilities and equipment.

Monitor and manage facility budgets, ensuring cost-effective solutions for maintenance and repairs.

New Construction Coordination

Plan, coordinate, and oversee new construction projects from inception to completion, ensuring they are delivered on time, within budget, and to the highest quality standards.

Collaborate with architects, engineers, contractors, suppliers and other stakeholders to develop project plans, specifications, and timelines.

Conduct regular site inspections to monitor progress, ensure compliance with safety regulations, and address any issues that arise.

Manage project budgets, track expenses, and provide regular updates to senior management on project status and financial performance.

Utilities Management

Oversee the management of utilities, including electricity, water, gas, and waste management, ensuring efficient and sustainable use of resources.

Coordinate new service connections, service transfers, and assist in the attainment of certificates of occupancy, business license and insurance requirements as necessary.

Develop and implement strategies for energy conservation and sustainability initiatives.

Coordinate with utility providers to ensure reliable and uninterrupted service.

Team Leadership

Support and mentor a team of field operations staff, fostering a culture of collaboration, accountability, and continuous improvement.

Provide training and development opportunities to enhance skills, knowledge, and empowerment to effectively address issues as they arise.

Provide constructive feedback to Real Estate and field leadership.

Compliance and Safety

Ensure all facilities, construction, and utilities activities comply with local, state, and federal regulations, including building codes and safety standards.

Develop and implement safety protocols to protect employees, contractors, and visitors during construction and maintenance activities.

Maintain accurate records of inspections, permits, and compliance documentation.

Skills you’ll bring for success:

Bachelor’s degree in Facilities Management, Construction Management, Engineering, or a related field or relevant retail facilities management experience greater than 5-years.

Minimum of 3-years of experience in facilities management, construction, and utilities management or similar, with a proven track record of successfully managing daily operations, new construction projects, and utilities.

Strong knowledge of building systems, maintenance practices, construction processes, and utilities management.

Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.

Strong leadership and communication skills, with the ability to work effectively with diverse teams and stakeholders.

Proficiency in facilities management software and project management tools.

Knowledge of safety regulations and best practices in facilities, construction, and utilities management.

What you will get if you join us:

Competitive Salary + Bonus

Unlimited Paid Time Off + 12 Paid Holidays

Fidelity 401k + Match

Medical, Dental, Vision, EAP, Supplemental, Life, STD, LTD, HSA, FSA, Commuter

Wellness activities throughout the year

Parental Leave, Elder Care Leave, Volunteer Time Off

Education Assistance (Reimbursement) Program

Employee Referral Program

Pet Insurance

Company Celebrations, Appreciation Events, and Team Building

Business casual dress with jeans daily

Innovative culture with an open and collaborative environment

Many opportunities to develop core and new skillsets and have a stake in your own success

Freedom to create your best work and make a visible impact on the organization

Flexible work from home options available.

PTIN Certification: Yes

Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CANDIDATE ACKNOWLEDGEMENT:

Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.

I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.

I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.

By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.

By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.