Program Site Manager

ServiceNet

Program Site Manager

Agawam, MA +11 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Tuition assistance

    Vision insurance

    Program Site Manager Developmental Brain Injury Services

    Employment: Full-Time Location: Pittsfield, MA Pay Rate: $19.57-$22.53 per hour (see details below)

    ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

    Why You’ll Love This Role

    Make a Difference – Support individuals in living more independent and joyful lives.

    Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.

    Grow Your Career – Gain valuable leadership experience and professional development.

    Key Responsibilities:

    Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.

    Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.

    Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.

    Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

    Qualifications:

    Experience supporting individuals with developmental disabilities or brain injuries.

    A valid driver’s license (held for at least six months) with a clean driving record.

    Basic computer skills for documentation and scheduling.

    Physical ability to assist residents as needed.

    Bonus: Training in MAP, PABC, or First Aid is a plus.

    Benefits:

    Generous PTO (time-off) package.

    Comprehensive health and dental insurance plans.

    Life insurance and long-term disability insurance.

    403(b) retirement plan.

    Tuition remission for eligible classes.

    Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.

    Opportunities for career development and advancement.

    And much more

    Compensation Details: $21.57-$22.53

    $19.57-$20.53/hr base +$2.00 differential when MAP Certified

    About ServiceNet

    ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

    Learn more about ServiceNet https://www.servicenet.org/

    ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

  • Locations
    Agawam, MA • Amherst, MA • Belchertown, MA • Chicopee, MA • Holyoke, MA • Ludlow, MA • West Springfield, MA • Wilbraham, MA • Williamsburg, MA • Pittsfield, MA • Greenfield, MA • Turners Falls, MA