Job Description
AHRC NYC is looking to hire a Project Coordinator for their Manhattan Employment Business Services (EBS) program. This position has an annual salary of $58k. In addition, the position comes with a low-to-no cost, comprehensive health benefit package...see Benefit information below.
AHRC NYC EBS Division contracts supported employment programs with businesses throughout the Five boroughs. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Manhattan and ensuring that the highest level of quality customer service is provided to our contract partner.
** Essential Responsibilities**
- Day-to-day supervision of the supported employment program, program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
- Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts.
- Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.
- Be the “face” of AHRC NYC at the partner business, representing the agency to all stakeholders.
- Discover new opportunities for potential partnerships.
- Develop and present training materials for contract customers and program participants.
- Coach and instruct staff as needed.
- Reinforce site standards as determined by each contract customer.
- Provide on-site support to program employees and fill in for employee support staff when necessary