Job Description

AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day program operations in Chicago, IL and ensuring that the highest level of quality customer service is provided to our contract partner and its management. This is a Part-time position where you can truly make a difference and live your passion every day.

** Pay rate - $22-$25 per hour.**

_ RESPONSIBILITIES OVERVIEW:_

• Provide a high level of dedicated customer service to assigned contracts and management staff and maintain positive working relationships with the goal of expanding existing contracts.

• Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting

• Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC, to problem-solve and implement action steps when issues arise.

• Be the “face” of AHRC NYC in the Chicago region, representing the agency to all stakeholders.

• Discover new opportunities for potential partnerships.

• Develop and present training materials for contract customers and program participants.

• Coach and instruct staff as needed.

• Reinforce site standards as determined by each contract customer.

• Provide on-site support to program employees and fill in for employee support staff when necessary.

• 20 – 25 hours per week sometime between 9.00 am – 5.00 pm, Monday – Friday, exact schedule to be determined

Qualifications

• Must be highly motivated and have the ability to take charge

• Excellent verbal and written communication skill

• Two years of customer service & project coordination experience

• Experience interacting with high-level management

• Experience working with people who are neuro-divergent have intellectual developmental disabilities is a plus

• Some HR and/or training experience is a plus

• Compassion, curiosity, creativity and optimism required.

Additional Information

AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law.