Job Description

AHRC NYC is looking to hire a Part-Time Project Coordinator for their New York City Employment Business Services (EBS) program. The Pay Rate for this position is between $22-$25 per hour. In addition, the position comes with a low-to-no cost, comprehensive health benefit package....see Benefits below.

AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day supported employment program operations in New York City and ensuring that the highest level of quality customer service is provided to our contract partner and to neuro-diverse employees. Experience working with people with intellectual/developmental disabilities and/or special education is highly desirable. This is an on-site, part-time position (with a possibility of the role going to full-time) where you can truly make a difference and live your passion every day.

** Responsibilities __Overview:**

• Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts.
• Serve as a liaison between contract customers and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the “face” of AHRC NYC at the worksite, representing the agency to all stakeholders.
• Discover new opportunities to expand roles for program participants.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by the contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary.

Qualifications

• Must be highly motivated and have the ability to take charge

• Excellent verbal and written communication skill

• Two years of customer service & project coordination experience

• Some HR and/or training experience is a plus

• Compassion, curiosity, creativity and optimism required.

• Experience working with people who are neuro-diverse/have intellectual and developmental disabilities is highly desirable.

Additional Information