Project Director

Paul Davis Restoration of Lancaster/Lebanon Counties

Project Director

Lancaster, PA
Full Time
Paid
  • Responsibilities

    Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

    Join the Paul Davis Team!

    Project Director - Restoration

    The Project Director is the first interaction with the customer after a loss. The Project Director is a voice of calm in the midst of chaos and is responsible for interacting with the customer in a courteous and professional manner, presenting/selling all three verticals of mitigation, contents and reconstruction, as applicable.

    Up to $75,000 base salary with additional bonus opportunities!

    Medical, Dental, Vision & 401(k) benefits

    Maternity, Paternity & Adoption Leave

    Paid Holiday, Vacation & Sick Days

    Vehicle Allowance

    Company Cell Phone

    Advancement Opportunities

    Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing

    RESPONSIBILITES:

    First interaction with Customer in site

    Responsible for acknowledgement of arrival and compliance with Carrier Service levels

    Collect 3D scans on the project for exterior and interior repairs

    Scopes losses

    Discusses repairs with the customer and obtains work authorization/contract

    Maintain customer satisfaction, as determined by completed satisfaction surveys.

    Responsibility for adhering to the PDO Health & Safety Program.

    Maintain contact/relationships with key customers. Meet or exceed customer expectations

    Support staff in key client situations and events.

    Collect Accounts Receivable

    Competency – Knowledge, Skills and Abilities:

    Knowledge of technology (iPhone, iPad, computer)

    Customer Service Skills

    Ability to learn and operate our primary operating systems: RMS, Xactimate, TSheets, Moisture Mapper, and additional systems as requested

    Ability to create documents

    Ability to answer and communicate with customers over the phone and face to face

    Ability to work independently and / or with a team

    Ability to participate in an on-call schedule

    Ability to work within hazardous environments safely

    Ability to operate a company vehicle safely

    Maintain a level of confidentiality

    Requirements:

    High School Diploma or GED

    Experience in Construction and Construction Management / Supervision

    Three years or more of Management or Leadership experience in Restoration/Construction industry

    Preferred:

    Class A or B General Contractors License

    Associate or bachelor’s degree

    Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

    Reasonable Accommodation for Disability:

    Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

    Disclaimer:

    Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.