Job Description

• * Interacts closely with clients and communicates overall goals and expectations to operations through the setup of the design within an electronic LIMS system.
  

  • Works closely with commercial staff and clients to define the scope of client projects. Assists in preparation of quotes and proposals.
  • Provides project oversight, acts as client advocate on site; interacts with operations and analytical testing to keep all parties well informed of project status.
  • Assists in the projection of routine and provides professional updates to management to create feedback concerning ongoing monitoring of out-of-scope and scope creep; project status; operational issues, and client satisfaction.
  • Responsible for updating information in CRM.
  • Logistical management and control of all study prerequisites to ensure all are onsite to start a project, including methods, protocols, and sample/standard materials in a timely fashion.
  • Responsible for ensuring the accuracy of the project setup by performing review of all study information. Study design must be an accurate reflection of client expectations and quoted projections.
  • Responsible for managing change orders.
  • Accountable for Test Design which includes providing specification information, calculation determination, regulatory status and reporting criteria.
  • Manages multiple clients while coordinating and working with internal departments to meet client timelines.
  • Responsible for evaluating invoices as directed.
  • Provides internal support for managing document flow between internal groups and the client.
  • Supports the external project managers with critical front-end information gathering and maintains constant internal visibility into project status.
  • Performs other related duties as required and directed.

Qualifications

• High school diploma or equivalent; Bachelor's degree in science or business preferred
• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

Position is full-time, Monday - Friday 8:00am - 5:00pm. Candidates currently living within a commutable distance of Portage, MI are encouraged to apply.

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA BioPharma Services is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.