Job Title: Project Manager- Case Management Program Duration: 13+ Weeks Location: New York City, NY Schedule: M-F 9-5 Hybrid

Job Description:

· Conduct periodic member community focus groups to identify membership’s perception of needs

· Research and identify internal and external barriers/social root cause that impact members’ ability to achieve optimal health and wellness

· Research existing, and keep abreast of new, community based, grass roots, governmental, health, and other resources available in the assigned communities that could benefit members’ ability to improve health outcomes

· Establish and maintain collaborating relationships with identified organizations for member access and benefit

· Design and implement interventions, applying data analytics, surveys, observations, and focus groups, addressing the priority social determinant needs of the community

· Make home, community-based field, hospital, and other visits as needed to address social issues impacting health outcomes

· Participate in and/or lead MetroPlus and external community activities, work groups and committees to promote availability of services to individuals and groups of members

· Coordinate efforts supporting individuals and groups to insure maximal effectiveness and communication

· Provide leadership to identify and remove barriers to project progress, promote the good of the company, resolve conflicts and ensure project goals are realistic and achievable

· Maintain timely, data dashboards and reports on program metrics/status, including but not limited to productivity, member health outcomes and periodic evaluations of program effectiveness including areas for improvement

· Collaborate with other MetroPlusHealth departments to insure adequate internal communication of services being provided through role

· Communicate verbally and in writing, regularly with Manager, and other project stakeholders to apprise all regarding status of projects, issues impeding progress, and issues needing immediate escalation to Executive Staff

· Produce reports for regulatory bodies, leadership meetings, board meetings, providers, members, advocacy organizations, and public affairs

· Insure appropriate public relations and publicity of activities and events

Assist with sourcing and preparing grant applications to support ongoing program growth and expansion

Requirements:

· BA or BS degree from an accredited university required. Master’s preparation with concentration in Public Administration, Public Health, Business or Health Care Administration, Nursing or Social Work preferred.

· Five years of work experience including experience in one or more of the following areas: Community Liaison Worker, Community Health Worker, Community Navigator, Care Coordinator, non-profit organization/CBO worker, Community based advocate, or event planner. Health care background, Peace Corp, Teach for America or other related experience a plus and will be considered in lieu of some experience.

· Experience collaborating with Community Based Organizations and or Governmental entities required

· Proven track record implementing change in a community setting

· Bilingual, Spanish/French speaking a plus

· Excellent interpersonal and negotiation skills to motivate and influence project participants to successfully achieve goals

· Excellent communication skills; verbal, written, problem solving, analytical

· Ability to assume a consulting or leadership role as the situation requires with stakeholders, collaborators and members

Excellent leadership and managerial skills to effectively direct, delegate and coordinate, staff, peers, and others with no reporting relationship to meet program