Project Manager Disaster Restoration

ServiceMaster Restore 7637 - Hamden

Project Manager Disaster Restoration

Branford, CT
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Position Overview

    We're looking for a Project Manager to lead our production activities in the field and make decisions that impact the success of the assignment. The PM will perform a variety of tasks, including monitoring and inspecting commercial and residential restoration jobs to ensure proper drying, demolition and various other restoration activities. The PM is a key person and first responder who meets customers and explains procedures and processes used to perform the work as well as the next steps to resolution. The PM advises and supervises techs assigned to the job and monitors progress. A PM needs not only excellent technical skills, but also must have the necessary Customer Service skills that are required to work through difficult situations with customer's experiencing a crisis.

    The PM should have a construction background which includes basic understanding of building materials, flooring and other materials affected by wind, water, fire, smoke and other property damage causes. A successful PM is a local hero who will will make a difference here, from helping clients solve the issues of unexpected catastrophes to helping our company grow and prosper. As the company grows and prospers, so will the PM.

    Compensation is a fixed hourly salary based upon experience plus generous commissions. A six figure income is attainable by the right person

    Job Requirements

    The ability to explain the restoration process and next steps to resolution in person to customers.

    The ability to Interface with insurance adjusters and customers in person, over the phone, and virtually.

    An understanding of quality assurance inspections after completion and a willingness to obtain customer signatures for approval.

    Willingness to train new operational team members in mitigation work.

    Strong knowledge of insurance restoration and or construction industry

    Valid Driver's License and satisfactory driving record

    Able to work independently or work with/lead a team

    Exhibit professionalism, maturity, and the willingness to serve the customer

    Experience managing teams of 2 or more

    Experience with entering data using a tablet or mobile phone

    Must be able to prioritize activities and meet deadlines

    May have to jump in and help save the day by working in the field

    Working on-call schedule is required

    Certifications that may be helpful:

    ASD – Applied Structural Drying Technician

    FSRT – Fire & Smoke Restoration Technician

    OCT – Odor Control Technician

    IICRC WRT – Water Damage Restoration Technician is required

    High school graduate or equivalent is required, college degree preferred.

    Physical Demands and Working Conditions

    The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Incumbent must be prepared to:

    Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.

    On occasion lift or move items weighing up to 70 pounds

    Express or exchange ideas with others and receive and act on detailed information given.

    For safety reasons, respirators, which are used in certain situations, must be able to seal to your face.

    Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.

    Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.