Job Description

What You’ll Do:

• Build and maintain strong, collaborative relationships with clients as well as internal operations and planning teams to ensure bid accuracy
• Team up with other Episodic Post Project managers to assign, supervise, and load-level scheduler work (from order creation through to timely billing of projects).
• Responsible for the seamless transition of work from day to swing/night and weekend shifts and efficient planning of operational resources to fulfill project needs
• Drive each project to successful completion by conducting pre-production meetings and attending other meetings as required to adhere to the project budget and ensure timely billing
• Daily effective communication with clients, client concierge, and talent to ensure sessions go well; in addition to meeting/exceeding customer expectations
• Keep stakeholders informed of overall project progress and issues as they arise and liase with Planning and Operations departments to ensure projects stay on track
• Work closely with Operations management teams to evaluate client feedback and troubleshoot/resolve client and internal operational issues, including escalation of critical client facing issues in a timely manner
• Identify potential overages prior to additional work being started, and work with clients to review the options and workable solutions
• Actively participate in departmental process improvement initiatives and identify opportunities to enhance quality, increase productivity, and drive efficiencies

Qualifications

Let’s Talk About You…

• Executer - You get things done! Using strong business acumen, inciteful analytical skills, and superior organizational skills you manage through competing priorities within a matrixed environment
• Project Manager - Ability to lead multiple projects at once, using your influence to keep others and programs on track with little oversight
• Customer Service Champion - No request is too big or too small, you put customers and our people first
• Always on time - The studio operations team will excel with your keen attention to work due dates and schedule commitments
• Tech-savvy - You are an MS Office whiz and can take on new software with ease

What You Must Have:

• 3+ years professional work experience in television post-production project management
• 3+ years of experience in television post-production concepts, technologies and workflows

What You Maybe Have…

• Bachelor’s degree and Xytech/ScheduAll knowledge
• 5+ years of experience in post-production television post-production
• Flexibility and an ability to work in a fast-paced, deadline-driven environment
• Possess solid track record of successful project management
• Possess excellent documentation skills
• Demonstrated ability to maintain composure when faced with difficult situations
• Demonstrated passion for providing a positive customer experience
• Demonstrated independent judgment, accountability for decisions, actions, and results

Additional Requirements:

• Required On-Site : This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $90,000 - $110,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.