Report to the Branch Manager. Manage the Mitigation Superintendent, Lead Technician, and laborers, providing continuous training and direction to team members.

Manage mitigation activities for project roll-out, including creating work orders, scheduling jobs, requesting approvals from insurance adjustors, and scheduling start and completion dates.

Work with Team Coordinator to execute administrative tasks, schedule inspections, and manage collections.

Develop positive relationships with insurance agents, adjustors, customers, and vendors.

Oversee divisional restoration and mitigations operations to ensure operational effectiveness, customer satisfaction, and employee safety.

Ensure project personnel operate a safe job site per OSHA requirements and company policies and procedures.

Assume primary responsibility for profit and loss on assigned projects.

Please note, that if you are selected to be reviewed for the position, there are several steps in the pre-interview process.

Accountabilities

Skilled in communication, organization, teamwork, accuracy, attention to detail, time management, conflict resolution, and cost management.

Actively practice leadership abilities in leading the mitigation team.

Lead the Mitigation team and manage multiple projects simultaneously.

Learn, implement, and maintain a thorough understanding of construction operations and procedures.

Be trained in and use PSA, XactAnalysis, Xactimate, and MICA Moisture Mapping.

Obtain Xactimate Level 1 certification.

Utilize server and cloud technology, including Xactimate, Microsoft Office, PSA project management/accounting, and document management.

Foster positive relationships with team members, clients, subcontractors, and vendors.

Utilize knowledge of budgeting, approving order requests from the Superintendent, and achieve profit margins.

Monitor performance data to anticipate, prevent, and solve problems.

Inspect job site to establish initial scope of work. Confirm scope with the insured and adjustor.

Field customer questions and lead team in problem resolution.

Ensure team completes weekly vehicle inspection.

Willing to work 40+ hours per week when needed.

Be on call during catastrophic events.

Other duties as assigned.

Qualifications

Project management experience, preferably in the restoration industry.

Mitigation experience.

Knowledge of insurance claim procedures, standards, and guidelines.

WRT certification in IICRC preferred.

Knowledge of budgeting jobs, approving order requests, and achieving profit margins.

Ability to lift 75 pounds and enter confined spaces and climb ladders.

Maintain a clean and professional appearance.

Valid driver’s license and eligibility to work in the United States.

Pass a background check and drug screening.

No felony convictions.

Compensation

$60,000 - $65,000 annually depending on experience.

Eligible for commission after 90 days, possibly earning 50-100 percent of base salary.

Health/Vision/Dental/Aflac.

Paid Time Off.

8 paid holidays.

Company vehicle and fuel card.

Company laptop and phone reimbursement.